Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Generic

Madeline Boltz

Newman,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Shift Leader

McDonald's
Hilmar, CA
02.2022 - 09.2024
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Assistant Manager

McDonald's
Hilmar, CA
09.2024 - Current
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Crew Member

McDonald's
Hilmar, CA
06.2021 - 02.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Stocked shelves to organize aisles in assigned department.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Family Babysitter

Kenneth Moore
Newman, CA
11.2017 - 03.2019
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences
  • Regulated children's schedules to balance rest, learning and play
  • Helped children complete homework and special assignments daily to support academic performance
  • Listened to parent directions and followed guidelines for all aspects of children’s care
  • Cleaned and tidied the house after activities

Education

High School Diploma -

Roselawn High School
Turlock, CA
08.2020 - 06.2021

No Degree - Political Science And Government

Modesto Junior College
Modesto, CA
05.2025 - Current

Skills

  • Fast learner
  • Detail-oriented
  • Skilled multi-tasker
  • Oral and written communication
  • Deadline-driven
  • Enthusiastic team player
  • Dedicated team player
  • Exceptional writing skills
  • Innovative
  • Customer service-oriented
  • Decisive

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Work-life balancePaid sick leaveCareer advancement

Timeline

No Degree - Political Science And Government

Modesto Junior College
05.2025 - Current

Assistant Manager

McDonald's
09.2024 - Current

Shift Leader

McDonald's
02.2022 - 09.2024

Crew Member

McDonald's
06.2021 - 02.2022

High School Diploma -

Roselawn High School
08.2020 - 06.2021

Family Babysitter

Kenneth Moore
11.2017 - 03.2019

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