Madeline Brackett
Austin,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Server
Deer Creek Fire & Stone
07.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Manager's Assistant
Pizza Pro
11.2019 - 04.2021
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Day Care Teacher
My First School
01.2017 - 06.2017
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Supported students in developing self-esteem and self-confidence.
Education
High School Diploma -
Cabot High School
Cabot, AR 08.2013 - 05.2017
Skills
- Guest Engagement
- Order Management
- Quality Control
- Hospitality Service Expertise
- Cash Handling
- Relationship Management
- Tableside Service
- Warm and Friendly
Timeline
Server
Deer Creek Fire & Stone
07.2021 - Current
Manager's Assistant
Pizza Pro
11.2019 - 04.2021
Day Care Teacher
My First School
01.2017 - 06.2017
High School Diploma -
Cabot High School
08.2013 - 05.2017
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