Madeline Brenneise
Lakeland,FL
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Foundever
10.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Packaging Technician
Bio Energy Systems
07.2017 - 05.2019
- Packaging department of a health supplement manufacturer
- Use and adjust many machines for each different product
- Watch production line and make sure all aspects of product meet quality standards
- Pack finished product in boxes, weigh them and place on pallet
- Fill out accompanying paperwork.
Education
GED -
GED -
GED
Lakeland, FL12.2022
Skills
- Quality assurance
- Quality inspection
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Service
Timeline
Customer Service Representative
Foundever
10.2023 - Current
Packaging Technician
Bio Energy Systems
07.2017 - 05.2019
GED -
GED -
GED