Madeline Brown
Aviation Maintenance Technician
Mary Esther
Summary
Detail-oriented and disciplined technician with 4+ years of experience maintaining complex systems in high-pressure environments. Proven ability to troubleshoot, repair and service electrical and mechanical systems. Led software program for maintaining maintenance records and documentation. Seeking to transition into a Field Service Technician role specializing in ATM repair, bringing hands-on expertise, technical aptitude, and a strong commitment to safety and precision. Intending to leverage learned information technology skills into pursuing a Bachelor's degree in Computer Science.
Overview
8
8
years of professional experience
1
1
Certification
Work History
F-16 Aircraft Maintenance Technician
U.S. Air Force
11.2020 - Current
- Maintained, inspected, and repaired F-16 fighter aircraft systems, ensuring optimal performance and mission readiness
- Diagnosed and resolved malfunctions in electrical and hydraulic systems under strict deadlines
- Used diagnostic tools, schematics and manuals to troubleshoot and fix complex technical issues
- Managed parts inventory, performed preventive maintenance, and ensured compliance with safety regulations
- Led software program to document over 1,000+ maintenance actions per month, ensuring accurate data reporting
Customer Service Associate
Nordstrom Rack
05.2017 - 11.2020
- Provided fast, friendly service in a retail environment, assisting customers and resolving issues effectively
- Operated Point-of-Sale systems, managed fitting rooms and organized inventory on the sales floor
- Labeled and marked inventory
- Utilized mobile devices to fulfill orders for shipping
- Created visually appealing merchandise displays and contributed to store presentation
- Met monthly quotas for rewards and accounts opened for clients
Education
Associate of Applied Science - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, AL 05.2001 -
High School Diploma -
Naperville North High School
Naperville, IL 05.2001 -
Skills
- Electro-Mechanical Troubleshooting
- Preventive Maintenance
- Firmware/Software Updating
- Schematic and Wiring Diagram Interpretation
- Modification Installments and Upgrading Systems
- Hand Tools and Test Equipment Proficiency
- Customer Service and Client Communication
- Time Management and Route Planning
- Problem-Solving Under Pressure
- Independence and Self-Motivation
- Detail-Oriented and Accuracy
- Team Collaboration When Needed
- Professionalism in Field Settings
Certification
CPR - American Red Cross
Accomplishments
- Best Aircraft Maintenance Facilitator - US Air Force - Mar 2021
- First Quarter All-Star - Nordstrom Rack - Jun 2017
- Employee of the Month - Nordstrom Rack - May 2017
Timeline
CPR - American Red Cross
11-2025
F-16 Aircraft Maintenance Technician
U.S. Air Force
11.2020 - Current
Customer Service Associate
Nordstrom Rack
05.2017 - 11.2020
Associate of Applied Science - Aviation Maintenance Technology
Community College of The Air Force
05.2001 -
High School Diploma -
Naperville North High School
05.2001 -
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