Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
21
21
years of professional experience
Work History
Registered Nurse Case Manager
North Vista Hospital
North Las Vegas, NV
02.2021 - Current
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Responded promptly and professionally to patient questions and concerns.
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Directed appropriate preventive and rehabilitative nursing processes and protocols.
Worked with suppliers and vendors on provision of medical equipment, items and services.
Actively engaged in on-call rotations to deliver continuous quality care to patients.
Liaised with physicians regarding patient needs, performance and changes.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Managed and streamlined referral queues of up to 30 by efficiently prioritizing patients and clearing insurance obstacles
Registered Nurse
Optimum Healthcare
Las Vegas, NV
07.2006 - 03.2021
Performs nursing assessments and develops, implements and evaluates plans of care in conjunction with physician, patient and caregivers per agency policy and procedure
Plans and implements patient health teaching and health counseling regarding disease process(es), self-care techniques and prevention and involves patient’s significant others in accomplishing health goals while promoting patient / family independence
Coordinates services and scheduling with Clinical Team to include recommendations for additional home health care services for patients to within 48 hours of Start of Care (SOC)
Working knowledge of computer systems
Expresses verbal and written communication in clear, positive and cooperative manner
Implements plan of care and instructs patient/caregiver on signs/symptoms of complications and home management related to patient's disease process
Performs patient admission assessment, recertification, subsequent visits, and discharge visits
Assumes individual responsibility for professional competence and professional nursing practice
Supervises LPN and Home Health Aide
Registered Nurse
Summerlin Hospital Medical Center
Las Vegas, NV
06.2006 - 09.2007
Worked on Medical/Surgical and Postpartum/Nursery overflow unit providing care for up to 8 patients
Occasional charge nurse assigning responsibility to nurses and nurse assistant for direct patient care of specific patients during shift
Deliver individualized, comprehensive, culturally sensitive and family-oriented care in multi-disciplinary approach to health and wellness
Provided quality nursing care including administration of medications, nursing interventions, and patient family teachings
Assessed, planned, and evaluated mother and infant care needs
Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
Delivered direct patient care, including stabilizing patients and identifying treatment options.
Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Registered Nurse
Straub Medical Center
Honolulu, HI
01.2004 - 06.2006
Worked on Medical/Surgical unit providing care for up to 6 patients
Occasional charge nurse assigning responsibility to nurses and nurse assistant for direct patient care of specific patients during shift
Delivered direct patient care, including stabilizing patients and identifying treatment options.
Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
Initiated and developed plan of care, patient/family education, and discharge planning.
Licensed Practical Nurse
American Healthways
Kapolei, HI
01.2002 - 01.2004
Documented accurate and complete patient information to address patient problems and expected outcomes.
Performed routine evaluations of each patient's status, needs and preferences.
Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.