MADELINE CARABALLO
BLOOMFIELD,NJ
Summary
Dynamic Project and Account Manager adept in project management and team collaboration. Expertise in managing projects to successful completion, handling multiple client accounts, and ensuring client satisfaction. Demonstrates exceptional time management and administrative oversight, with a focus on achieving project goals and maintaining budget control.
Overview
20
20
years of professional experience
Work History
PROJECT AND ACCOUNT MANAGER
ATLAS DESK
NEWARK, NJ
06.2013 - Current
- Led projects from initiation to completion, ensuring all phases were successfully executed.
- Managed multiple client accounts simultaneously, consistently meeting deadlines.
- Maintained continuous communication with clients throughout the project lifecycle.
- Acted as the primary point of contact for client inquiries, concerns, and needs.
- Prepared detailed project quotes tailored to client specifications.
- Created and delivered compelling project presentations to clients.
- Placed orders with vendors once projects were approved by clients.
- Collaborated with vendors to ensure on-time product delivery and resolution of any issues.
- Tracked and organized all inbound products to maintain smooth project workflow.
- Monitored and managed project budgets, keeping spending on track.
- Processed project invoices upon completion and ensured timely billing.
- Managed vendor payments in accordance with agreed terms.
- Resolved customer complaints in a timely and efficient manner, maintaining client satisfaction.
LEGAL ASSISTANT
Durkin & Durkin
WEST CALDWELL , NJ
11.2004 - 06.2013
- Provide administrative support to executives and team members.
- Manage office supplies and equipment, ensuring everything is stocked and functional.
- Organize office events, meetings, and conferences.
- Manage executives’ calendars, schedule meetings, and appointments.
- Coordinate travel arrangements and accommodations as needed.
- Prepare and process legal invoices for clients, ensuring accuracy and adherence to firm billing practices.
- Track billable hours for attorneys and update time entries to ensure correct invoicing.
- Communicate with clients regarding outstanding invoices and follow up on overdue payments.
- Handle lawyer bill payments and ensure proper accounting of all financial transactions.
Education
Bachelor of Arts - SOCIOLOGY WITH MINOR IN CRIMINAL JUSTICE
WILLIAM PATERSON UNIVERSITY
Wayne, NJ05-2014
Skills
- Administrative oversight
- Goal oriented
- Project management
- Multi-task management
- Team Collaboration
- Time Management
Languages
Spanish
Professional
References
References available upon request.
Timeline
PROJECT AND ACCOUNT MANAGER
ATLAS DESK
06.2013 - Current
LEGAL ASSISTANT
Durkin & Durkin
11.2004 - 06.2013
Bachelor of Arts - SOCIOLOGY WITH MINOR IN CRIMINAL JUSTICE
WILLIAM PATERSON UNIVERSITY