Madeline Conley
Vienna,West Virginia
Summary
Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Outside Sales Representative
Marietta Times/ Ogden Newspaper
05.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Part Time Realtor
Coldwell Banker Select Properties
08.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Front Desk Receptionist
Almost Heaven Hair, Nails, and Tanning
06.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments, Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Kept up-to-date on industry trends and product advancements, ensuring clients received top-of-the-line treatments.
- Enhanced salon revenue by upselling tanning packages, memberships, and aftercare products.
BEAUTY ADVISOR
ULTA BEAUTY
09.2022 - 06.2023
- Operated cash register for cash, checks, and credit card transactions
- Worked with customers to understand their needs and provide excellent service
- Maintained energy and enthusiasm in fast-paced environment
- Increased sales by making recommendations and upselling products to customers.
BANK TELLER
WESBANCO
12.2021 - 05.2022
- Responsible for handling customer transactions and helping with account related inquiries
- Helped advise and make transactions for customers in person and over the phone
- Educated customers on use of banking website and mobile apps
- Provided customer records, account statements, and copies of checks
- Reconciled cash drawer and resolved discrepancies.
Server/Customer Service Cashier
The Original Pizza Place
05.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Texas Roadhouse
11.2020 - 04.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
HIGHSCHOOL DIPLOMA -
PARKERSBURG HIGH SCHOOL
05.2021
Skills
- Customer Service-Oriented
- Problem-Solving
- Sales Strategies
- Networking
- Motivated Team Player
- Relationship Building
Timeline
Outside Sales Representative
Marietta Times/ Ogden Newspaper
05.2024 - Current
Part Time Realtor
Coldwell Banker Select Properties
08.2023 - Current
Front Desk Receptionist
Almost Heaven Hair, Nails, and Tanning
06.2023 - 05.2024
BEAUTY ADVISOR
ULTA BEAUTY
09.2022 - 06.2023
BANK TELLER
WESBANCO
12.2021 - 05.2022
Server/Customer Service Cashier
The Original Pizza Place
05.2021 - 08.2021
Hostess
Texas Roadhouse
11.2020 - 04.2021
HIGHSCHOOL DIPLOMA -
PARKERSBURG HIGH SCHOOL
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