Madeline Davidson

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Trained new team members on procedures, customer service, and sales techniques.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Became familiar with products to answer questions and make suggestions.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Stocked shelves to organize aisles in assigned department.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
• Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
• Streamlined drive-thru operations, significantly reducing wait times for customers.
• Contributed to inventory management, minimizing food waste and controlling costs.
• Supported training of new crew members, leading to more efficient onboarding process.
• Increased customer satisfaction with prompt and accurate order taking.
• Accurately operated cash register to process customer payments.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Customer Service:

• Greet customers in a friendly, welcoming manner.
• Take customer orders, provide accurate information, and ensure quick and efficient service.
• Food Preparation:
  Prepare food items according to McDonald’s standards and specifications.
  Operate kitchen equipment, including fryers, grills, and ovens, following safety protocols.
  Ensure the quality and presentation of food before serving.
• Maintain Cleanliness:
  Keep the dining area, kitchen, and restroom clean and well-organized.
  Perform regular cleaning and sanitization tasks in line with health and safety regulations.
• Teamwork:
  Collaborate with fellow crew members to ensure smooth operations during busy shifts.
  Help train new employees, ensuring they understand McDonald's procedures.
• Cash Handling :
  Accurately handle cash and credit card transactions.
  Ensure that all cash registers are balanced at the end of each shift.