Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Deibel

Baton Rouge,LA

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Tea-rista

Vibe Nutrition
05.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.

Museum Facilitator

St.Tammany Children's Museum
09.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Played games, worked on puzzles, and read books to young children.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Encouraged children to be understanding and patient with others.
  • Supervised children on playground to help develop physical and social skills.

Jungle Cruise Skipper

Walt Disney World Parks And Resorts
01.2023 - 06.2023
  • Developed relationships with guest to provide ongoing support and encouragement.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Collaborated in professional team to solve workflow issues.

Education

High School Diploma -

Fountianebleau High School
Mandeville, LA
05.2021

Skills

  • Managing Operations and Efficiency
  • Project Management
  • Performance Tracking and Evaluations
  • Managing Cash Register
  • Employee Training
  • Customer Relationship Management
  • Managing Scenes

Timeline

Jungle Cruise Skipper

Walt Disney World Parks And Resorts
01.2023 - 06.2023

Tea-rista

Vibe Nutrition
05.2022 - Current

Museum Facilitator

St.Tammany Children's Museum
09.2021 - Current

High School Diploma -

Fountianebleau High School

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Madeline Deibel