Madeline Doctor
Manhattan,NY
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Runway Dresser
Juzui NYFW/Unstoppable Africa
Manhattan, NY
09.2024 - 09.2024
- Sorted, folded, and hung garments according to size and color in store displays.
- Maintained an organized stockroom by properly storing merchandise in appropriate areas.
- Adhered to company policies related to dress code and attendance standards.
- Operated steam presses to press clothing items prior to being placed on display racks.
- Sympathized with models and took action when clothing was too tight or otherwise uncomfortable.
- Dressed models in a high-pressure environment in a timely manner, with the correct pieces and positioning.
Server/Waitress
Texas Roadhouse
Oswego, NY
11.2023 - 08.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Performed as an opener and closer most days.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served alcoholic beverages responsibly in accordance with state laws.
Line Cook
Riverwalk Pizza
Oswego, NY
05.2023 - 11.2023
- Adhered to sanitation policies at all times when handling food products.
- Stocked and restocked kitchen supplies as needed.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Coached staff members on best practices for optimizing server performance levels.
- Identified opportunities for improving existing processes related to training operations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
Waitress
St Francis Commons
Oswego, NY
06.2022 - 02.2023
- Collaborated with other healthcare professionals to ensure optimal health outcomes for all residents.
- Observed changes in behavior or condition that may indicate medical issues requiring attention from a physician.
- Provided compassionate care to elderly patients in a nursing home setting.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
Education
High School Diploma -
Oswego High School
Oswego, NY06-2023
Some College (No Degree) -
Fashion Institute of Technology
New York, NYSkills
- Runway Crew
- Dresser Experience (Runways)
- NYFW
- Safe Food Handling
- Guest Engagement
- Strong Work Ethic
- Menu Memorization
- Effective customer upselling
- Professional Appearance
- POS operation
- Liquor, wine, and food service
- Exceptional customer service
- Positive and professional
- Strong communication abilities
- Leadership ability
- Reliability and Adaptability
Languages
English
Native/ Bilingual
Accomplishments
- Student Body President
- Worked 2 Fashion Shows (Juzui at NYFW and Unstoppable Africa at the Africa Center)
- DECA Club / Boxing Club / Runway 27 Club / Wardrobe Styling and Design Club
- NJHS Member / President
- started SPCA fundraiser
- Accepted into 25+ colleges with roughly $200,000 in scholarships
Certification
- Food Handling License
Affiliations
- fashion/styling
- reading
- interior design/decorating
- swimming
- biking
- thrifting
References
References available upon request.
Timeline
Runway Dresser
Juzui NYFW/Unstoppable Africa
09.2024 - 09.2024
Server/Waitress
Texas Roadhouse
11.2023 - 08.2024
Line Cook
Riverwalk Pizza
05.2023 - 11.2023
Waitress
St Francis Commons
06.2022 - 02.2023
High School Diploma -
Oswego High School
Some College (No Degree) -
Fashion Institute of Technology
- Food Handling License
Similar Profiles
Naportia HicksNaportia Hicks
Fashion Model at SU X NYFW The Limitless ShowFashion Model at SU X NYFW The Limitless Show
Carlton SharpeCarlton Sharpe
Stage Crew at NYFWStage Crew at NYFW
Jacklyn NguyenJacklyn Nguyen
Backstage Dresser at Rise NYFWBackstage Dresser at Rise NYFW