Madeline Dortch
Summary
Shift manager in charge of everyday operations. Practiced expert in special needs children. Proficient knowledge of home safety and first aid. Passionate Registered Behavioral Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional, and social skills development within the clinic, home, and community environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Bradley's Cajun Quickstop
05.2023 - 12.2023
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Shift Manager
McDonald's
03.2021 - 07.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Registered Behavioral Technician
Braintrust Behavioral Health
12.2019 - 08.2021
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Crew Trainer
McDonald's
06.2018 - 02.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Dietary Aide
Laurels Of Sandy Creek
06.2016 - 05.2018
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
Education
Bachelor of Science - Social Work
University of Southern Mississippi
Hattiesburg, MS05.2024
Skills
- Verbal and Written Communication
- Team Leadership
- Report Writing
- Patient Behavior Monitoring
- ABA Techniques
Certification
- Psychological First Aid Certified
- RBT - Registered Behavior Technician
Timeline
Manager's Assistant
Bradley's Cajun Quickstop
05.2023 - 12.2023
Shift Manager
McDonald's
03.2021 - 07.2023
Registered Behavioral Technician
Braintrust Behavioral Health
12.2019 - 08.2021
Crew Trainer
McDonald's
06.2018 - 02.2021
Dietary Aide
Laurels Of Sandy Creek
06.2016 - 05.2018
Bachelor of Science - Social Work
University of Southern Mississippi
- Psychological First Aid Certified
- RBT - Registered Behavior Technician
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