Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Madeline Doyle

Strawberry,AR

Summary

Versatile and dynamic professional with experience ranging from barista duties at Scooters Coffee Shop to managing administrative tasks at the University of Arkansas Division of Agriculture. Excelled in creating welcoming environments and streamlining operations, showcasing strong organizational skills and a friendly demeanor. Proven ability to enhance customer satisfaction and team efficiency through effective communication and cleanliness.

Overview

3
3
years of professional experience

Work History

Shift Lead

Scooters Coffee Shop
04.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.

Pet Sitter

05.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Office Administrative Assistant

University of Arkansas Division of Agriculture
06.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.

Babysitter

12.2021 - 12.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Shift Manager

Jackson Farms Fall Festival
10.2022 - 11.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Bachelor of Science - Psychology

WILLIAMS BAPTIST UNIVERSITY
Walnut Ridge, AR
12-2024

Skills

  • Friendly and outgoing
  • Opening and closing duties
  • Active listener
  • Cleanliness

Accomplishments

  • Supervised team of 15 staff members.
  • Completed experimental research over grit and the correlation within college students

Interests

  • Volunteering
  • Outdoor Recreation
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Adventure Travel
  • Road Trips

Timeline

Shift Lead

Scooters Coffee Shop
04.2024 - Current

Pet Sitter

05.2023 - Current

Shift Manager

Jackson Farms Fall Festival
10.2022 - 11.2023

Office Administrative Assistant

University of Arkansas Division of Agriculture
06.2022 - Current

Babysitter

12.2021 - 12.2023

Bachelor of Science - Psychology

WILLIAMS BAPTIST UNIVERSITY

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Madeline Doyle