Dynamic Office Manager at McGill Construction LLC with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in financial management and organizational strategies, I excel in fostering team collaboration and mentoring staff. Committed to driving growth through effective policy implementation and exceptional client relations.
Overview
31
31
years of professional experience
Work History
Office Manager
McGill Construction Llc
21227 S. 80th Ave. Frankfort,il. 60423
04.2011 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
General Manager
Gas City
9390 W 171St. Street Orland Hills 60447
05.1994 - 04.2011
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Formulated policies and procedures to streamline operations.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
No Degree - Business Administration
Daley Collage
Chicago, IL
09-1986
High School Diploma -
Lourdes High School
Chicago, IL
05-1984
Skills
Customer service
Office management
Organizational skills
Office administration
Customer relations
Billing
Payroll processing
Bookkeeping
Clerical support
Employee supervision
Staff management
Staff hiring
Employee training
Training and coaching
Policy implementation
Staff training
Team bonding
Banking operations
Good judgment
Employee coaching and mentoring
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact
I like working with my hands and fixing things
Enjoy hobbies that combine physical activity with outdoor exploration
Learning new cooking techniques and expanding my culinary skills
Baking
Outdoor Recreation
Music
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Gym Workouts
Cooking
I participate in a variety of outdoor recreational activities
Reading
Swimming
Camping
Fundraising Events
I enjoy helping others and giving back to the community