Summary
Overview
Work History
Education
Skills
Interests
Timeline
OfficeManager

Madeline Dranter

Orland Park,IL

Summary

Dynamic Office Manager at McGill Construction LLC with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in financial management and organizational strategies, I excel in fostering team collaboration and mentoring staff. Committed to driving growth through effective policy implementation and exceptional client relations.

Overview

31
31
years of professional experience

Work History

Office Manager

McGill Construction Llc
04.2011 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

General Manager

Gas City
05.1994 - 04.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Education

No Degree - Business Administration

Daley Collage
Chicago, IL
09-1986

High School Diploma -

Lourdes High School
Chicago, IL
05-1984

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Billing
  • Payroll processing
  • Bookkeeping
  • Clerical support
  • Employee supervision
  • Staff management
  • Staff hiring
  • Employee training
  • Training and coaching
  • Policy implementation
  • Staff training
  • Team bonding
  • Banking operations
  • Good judgment
  • Employee coaching and mentoring

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Baking
  • Outdoor Recreation
  • Music
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Gym Workouts
  • Cooking
  • I participate in a variety of outdoor recreational activities
  • Reading
  • Swimming
  • Camping
  • Fundraising Events
  • I enjoy helping others and giving back to the community
  • Volunteering
  • Knitting and Crocheting
  • I enjoy cooking for friends and family gatherings

Timeline

Office Manager

McGill Construction Llc
04.2011 - Current

General Manager

Gas City
05.1994 - 04.2011

No Degree - Business Administration

Daley Collage

High School Diploma -

Lourdes High School

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Madeline Dranter