Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Elizabeth Miller

New York,NY

Summary

Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering six years of experience in fast-paced sales environments.

Overview

7
7
years of professional experience

Work History

National Account Manager

Belkin
07.2024 - Current
  • Strengthened relationships within CDW by maintaining consistent communication and providing tailored solutions
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction
  • Expanded national account portfolio through strategic prospecting and effective sales presentations
  • Maximized revenue growth by identifying upsell opportunities within existing accounts
  • Increased market penetration by growing brand awareness within CDW

Account Manager

CDW
01.2023 - 07.2024
  • Provide innovative technology solutions to higher education customers in the Pacific Northwest Region
  • Achieved $6M in sales in FY2023
  • Achieved $3.2M in sales in FY2022
  • Increase sales volume by effectively managing 45 customer accounts
  • Develop and maintain relationships with customers by understanding their IT environments
  • Work with over 1,000 brands to position necessary and beneficial products and services
  • Build technical understanding of over 100,000 products to meet unique customer needs
  • Partner with outside sales representatives through quoting, pricing, cold calling, and relationship management
  • Establish and maintain strong relationships with partners to maximize pricing opportunities for customers
  • Coordinate monthly team events to drive socialization and collaboration
  • Participate in Women in Sales Business Resource Group and attend panels regarding strategic sales approach
  • Selected as candidate for LIFT (Leaning In on Future Talent)
  • Earned Rookie of the Quarter in Q3 2022

Account Representative

CDW
07.2020 - 01.2023
  • Provide innovative technology solutions to higher education customers in the Pacific Northwest Region
  • Achieved $6M in sales in FY2023
  • Achieved $3.2M in sales in FY2022
  • Increase sales volume by effectively managing 45 customer accounts
  • Develop and maintain relationships with customers by understanding their IT environments
  • Work with over 1,000 brands to position necessary and beneficial products and services
  • Build technical understanding of over 100,000 products to meet unique customer needs
  • Partner with outside sales representatives through quoting, pricing, cold calling, and relationship management
  • Establish and maintain strong relationships with partners to maximize pricing opportunities for customers
  • Coordinate monthly team events to drive socialization and collaboration
  • Participate in Women in Sales Business Resource Group and attend panels regarding strategic sales approach
  • Selected as candidate for LIFT (Leaning In on Future Talent)
  • Earned Rookie of the Quarter in Q3 2022

Sales Intern

CDW
05.2019 - 07.2020
  • Assisted tenured account managers with current sales projects
  • Attended and participated in upper-level management seminars
  • Tracked prospecting and sales activity daily
  • Researched key accounts to target and develop relationships
  • Developed requisite skills to excel as a full-time account representative through shadowing current managers
  • Continued internship responsibilities while also maintaining a full course load during senior year of college

Brand Ambassador for The Red & Black

The Red & Black UGA Newspaper
08.2018 - 01.2020
  • Cold called UGA alumni once a week to generate donations
  • Preformed community outreach to increase school engagement with the paper
  • Promoted events hosted by The Red & Black

Education

Bachelor of Arts - Advertising

University of Georgia
Athens
05-2020

Skills

  • Goal oriented
  • Client relationship building
  • Data-driven decision making
  • Event planning
  • Revenue generation
  • Creative thinking
  • Consultative selling
  • Skiing
  • Traveling
  • Marine Wildlife

Timeline

National Account Manager

Belkin
07.2024 - Current

Account Manager

CDW
01.2023 - 07.2024

Account Representative

CDW
07.2020 - 01.2023

Sales Intern

CDW
05.2019 - 07.2020

Brand Ambassador for The Red & Black

The Red & Black UGA Newspaper
08.2018 - 01.2020

Bachelor of Arts - Advertising

University of Georgia