Seeking employment where I can challenge my experience in a professional environment while continuing to develop my skills to further pursue growth in my current or new industry.
Hi, I’m
Madeline Fernandez
San Antonio
Summary
Overview
9
years of professional experience
Work History
Dillard'sSan Antonio, TX
Entry Level Accountant
01.2022 - Current
Job overview
- Provided exemplary customer service both in person and via phone.
- Verified and submitted cash flow, debit and credit reports by EOD.
- Balance and verify all registers of the store in a timely manner.
- Send reports daily to corporate office on store findings for the business day.
HEB Grocery StoreSan Antonio, TX
Cashier
08.2018 - 01.2019
Job overview
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Justice For GirlsSan Antonio, TX
Sales Associate / Manager (Seasonal)
11.2014 - 01.2017
Job overview
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Addressed customer relations issues, enabling quick resolution, and ensuring client satisfaction.
- Collaborated with sales leadership to drive prospecting and enhance customer engagement through sales promotions.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
Education
Harmony Science AcademySan Antonio, TX
High School Diploma
05.2014
University Overview
Skills
- Accounting
- Cost Management
- Sales and Marketing
- MS Office Proficiency
- Order Management
Timeline
Entry Level Accountant
Dillard's
01.2022 - Current
Cashier
HEB Grocery Store
08.2018 - 01.2019
Sales Associate / Manager (Seasonal)
Justice For Girls
11.2014 - 01.2017
Harmony Science Academy
High School Diploma
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