Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Madeline Fernandez

San Antonio

Summary

Seeking employment where I can challenge my experience in a professional environment while continuing to develop my skills to further pursue growth in my current or new industry.

Overview

9
years of professional experience

Work History

Dillard's, San Antonio, TX

Entry Level Accountant
2022.01 - Current (1 year & 8 months)

Job overview

  • Provided exemplary customer service both in person and via phone.
  • Verified and submitted cash flow, debit and credit reports by EOD.
  • Balance and verify all registers of the store in a timely manner.
  • Send reports daily to corporate office on store findings for the business day.

HEB Grocery Store, San Antonio, TX

Cashier
2018.08 - 2019.01 (5 months)

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Justice For Girls, San Antonio, TX

Sales Associate / Manager (Seasonal)
2014.11 - 2017.01 (2 years & 2 months)

Job overview

  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Addressed customer relations issues, enabling quick resolution, and ensuring client satisfaction.
  • Collaborated with sales leadership to drive prospecting and enhance customer engagement through sales promotions.
  • Trained personnel on policies, procedures and communications for in-person and telephone etiquette.

Education

Harmony Science Academy San Antonio, TX

High School Diploma
05.2014

University Overview

Skills

  • Accounting
  • Cost Management
  • Sales and Marketing
  • MS Office Proficiency
  • Order Management

Timeline

Entry Level Accountant
Dillard's
2022.01 - Current (1 year & 8 months)
Cashier
HEB Grocery Store
2018.08 - 2019.01 (5 months)
Sales Associate / Manager (Seasonal)
Justice For Girls
2014.11 - 2017.01 (2 years & 2 months)
Harmony Science Academy
High School Diploma
Madeline Fernandez