MADELINE FLORES
Raleigh,NC
Summary
Investigations and operations professional with 4+ years of experience in complex case management, evidence evaluation, and cross-agency collaboration. Skilled in investigative procedures, incident reporting, records management, and compliance with legal and procedural standards. Experienced in staff training, operational coordination, and maintaining accurate, confidential documentation.
Overview
6
6
years of professional experience
Work History
Lead Medical Examiner Investigator
Office Of The Chief Medical Examiner
Raleigh, NC
02.2025 - Current
- Managed 70+ death investigations, analyzing records and evidence to ensure accurate findings, regulatory compliance, and thorough documentation.
- Coordinated work with law enforcement and medical professionals to support thorough examinations and accurate findings.
- Trained and supervised investigative staff to improve teamwork, protocol compliance, and documentation quality.
- Managed case assignments and set investigation priorities to support timely reports and documentation.
- Reviewed and analyzed medical records to verify data accuracy, identify discrepancies, and ensure complete documentation in accordance with regulatory requirements.
Evidence Technician
Raleigh Police Department
Raleigh, NC
01.2022 - 02.2025
- Maintained secure chain of custody for all evidence by following established protocols for handling, storage, and transfer.
- Reviewed evidence to identify weapon characteristics, aiding law enforcement in tracking and identification efforts.
- Maintained organized evidence management through accurate record-keeping and careful labeling, supporting operational efficiency.
- Worked with investigative teams to protect evidence integrity and meet legal and procedural standards.
- Compiled case materials for hearings and disciplinary reviews, ensuring compliance with legal standards.
- Conducted background checks on 50+ individuals, verifying records and evaluating relevant information to support investigative integrity, personnel screening, and departmental security.
Supervisor
Allied Universal Security
Durham, NC
12.2020 - 11.2021
- Trained personnel and coordinated staffing for 50+ employees, ensuring operational coverage, team readiness, and consistent adherence to established procedures.
- Compiled and presented reports on team performance, challenges, and achievements to inform senior management decision-making.
- Monitored patrol routes, checkpoints, and security coverage to maintain safety across assigned locations.
- Responded promptly to dispatch calls and took proper action at crime and disaster scenes.
- Recorded and reported crimes, accidents, offenses, and property damage.
- Ensured accuracy and completeness of incident reports and documentation for effective record-keeping.
Education
Master Of Science - Forensic Science
University Of Arizona
Tucson, AZ06-2026
Bachelor Of Arts - Criminal Justice
University Of North Carolina At Charlotte
Charlotte, NC12-2021
Skills
- Team collaboration
- Investigative Procedures
- Case Management
- Evidence Evaluation
- Incident Reporting
- Records Management
- Regulatory Compliance
- Analytical Skills
- Problem-Solving
- Microsoft Office
- Attention to Detail
- Team Collaboration
- Cross-Functional Coordination
- Team management
Languages
Spanish - Native, English - Native
Timeline
Lead Medical Examiner Investigator
Office Of The Chief Medical Examiner
02.2025 - Current
Evidence Technician
Raleigh Police Department
01.2022 - 02.2025
Supervisor
Allied Universal Security
12.2020 - 11.2021
Master Of Science - Forensic Science
University Of Arizona
Bachelor Of Arts - Criminal Justice
University Of North Carolina At Charlotte