Madeline Freeman
Chicago,IL
Summary
Recent DePaul Graduate skilled in initiating and completing tasks efficiently. Strong communication abilities and ambition enhance office management capabilities. Adaptable in dynamic environments, consistently delivering exceptional support to contribute to team success.
Overview
2
2
years of professional experience
Work History
Freshman Admissions Student Ambassador
DePaul University
09.2024 - Current
- Served as a leader on the student worker team as one of 5 ambassadors in the Freshman Admissions office
- Directly assisted professional staff members with recruitment efforts regarding on-campus visits and events
- Conducted outreach to University departments, student organizations, and individual students for involvement in on-campus events
- Greeted prospective students and families providing excellent customer service and a positive impression of DePaul University
Intern - Customer Engagement & Hospitality
Ajinomoto Health & Nutrition North America, Inc.
04.2024 - 08.2024
- Supported the direct supervisor in collaborating with functional team leads to ensure synchronicity of customer engagements and industry events across the organization.
- Provided administrative support to management, including scheduling meetings, calendar management, comprehensive note-taking, and PowerPoint presentations.
- Designed and produced compelling marketing collateral, such as brochures, flyers, and digital content, ensuring alignment with brand guidelines and delivering impactful messaging to target audiences, showcasing creativity and attention to detail.
- Responsible for sourcing and procurement of various marketing giveaways and promotional items.
Barista
Foxtrot Marketplace
06.2023 - 03.2024
- Maintained store inventory for grocery and bar departments, including updated pricing.
- Trained new hires and provided remote coverage, as requested by the management team.
- Assisted with opening and closing tasks, such as cleaning café areas or setting up displays.
- Answered customer phone calls, and appropriately addressed questions and complaints.
Education
Bachelor of Science - Hospitality Leadership
DePaul University
Chicago, ILSkills
- Customer engagement
- Event planning
- Inventory management
- Calendar management
- Microsoft Office
- Slate CRM
- Teamwork and collaboration
- Problem solving
Timeline
Freshman Admissions Student Ambassador
DePaul University
09.2024 - Current
Intern - Customer Engagement & Hospitality
Ajinomoto Health & Nutrition North America, Inc.
04.2024 - 08.2024
Barista
Foxtrot Marketplace
06.2023 - 03.2024
Bachelor of Science - Hospitality Leadership
DePaul University
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