Madeline Goerss
Newfane
Summary
Developed skills in school environment, focusing on individual and group counseling sessions, conflict resolution, and creating supportive educational programs. Transitioning to new field with strong foundation in communication and problem-solving. Ready to apply these skills in dynamic and collaborative setting.
Overview
7
7
years of professional experience
Work History
Retail Salesperson
Bling!
02.2019 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
School Counseling Practicum Student
Abbott Elementary School
01.2025 - 05.2025
- Enhanced student self-awareness by implementing individual and group counseling sessions.
- Developed comprehensive case management plans for at-risk students, enabling timely intervention and support.
- Maintained accurate records of all counseling interactions while adhering to confidentiality guidelines.
Lifeguard
Lockport City Community Pool
06.2018 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Swim Instructor
YMCA Of Niagara
09.2018 - 06.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Master of Science - School Counseling
Niagara University
Niagara Falls, NY05.2026
Bachelor of Arts - Psychology
SUNY At Buffalo
Buffalo, NY05.2023
High School Diploma -
Lockport High School
Lockport, NY06.2020
Skills
- Organization
- Teamwork and collaboration
- Problem-solving
- Interpersonal and written communication
- Conflict resolution
Timeline
School Counseling Practicum Student
Abbott Elementary School
01.2025 - 05.2025
Retail Salesperson
Bling!
02.2019 - Current
Swim Instructor
YMCA Of Niagara
09.2018 - 06.2019
Lifeguard
Lockport City Community Pool
06.2018 - 08.2022
Master of Science - School Counseling
Niagara University
Bachelor of Arts - Psychology
SUNY At Buffalo
High School Diploma -
Lockport High School
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