Madeline Goold
Vancouver,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively with clients, colleagues, and management, as well as quickly mastering new skills. Will have a Masters in Social Work in June 2024 Successfully working, interning, and attending school full time for the last year.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crime Victim Advocate
Lutheran Community Services Northwest
Portland, Oregon
04.2023 - Current
- Provided emotional support and comfort to victims of crime.
- Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
- Assisted in filing compensation claims with the state or local Victim Compensation Board.
- Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
- Assisted clients in completing applications for protective orders or restraining orders.
- Maintained accurate records on case status and client information in accordance with agency policy.
- Educated victims on their rights under the Victims' Bill of Rights Act.
MSW Student Intern
Cascadia Health and Eastern Washington University
Portland, Oregon
06.2022 - Current
- Provided individual therapy and support under direction of experienced staff.
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification. Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Addressed individual client needs and concerns and used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Offered community resources and referrals to support clients when needed
- Documented all client interactions in Credible.
Mental Health Associate- Case Manager
Cascadia Health
Portland, Oregon
06.2019 - Current
- Curated a database of community resources and assisted clients in accessing those resources
- Documented all client interactions in Credible
- Assisted clients in finding housing and getting on housing waitlists. Helping clients navigate subsidized housing, Section 8 housing, and Affordable/Low Income housing.
- Administered Coordinated Access Assessments
- Assisted clinicians with rental assistance applications.
- Assisted Clinicians with level of care increase forms, respite referrals, CATC referrals, B.E.S.T program referrals, food bank referrals, shelter referrals, Flexible funding applications, and personal care attendant paperwork
- Assist clients in social services applications such as, housing applications, SSI/SSDI applications, SNAP applications, unemployment applications, and personal care attendant paperwork.
- Secured and organized large donations from corporate sponsors
Education
Masters of Social Work
Eastern Washington Universy
Spokane, WA06.2024
Bachelor of Science - Psychology
Western Washington University
Bellingham, WA 06.2019
Skills
- Proficient in Credible Documentation software
- Proficient in Microsoft Offices (Word, excel, teams, power point)
- QMHA-I certified
- HIPPA trained
- Valid divers license and clean driving record
- Trained in Trauma Informed Care
- Case Management
- Referral Coordination
- Community Outreach Expert
- Client Advocacy
Certification
- QMHA-I
Timeline
Crime Victim Advocate
Lutheran Community Services Northwest
04.2023 - Current
MSW Student Intern
Cascadia Health and Eastern Washington University
06.2022 - Current
Mental Health Associate- Case Manager
Cascadia Health
06.2019 - Current
Masters of Social Work
Eastern Washington Universy
Bachelor of Science - Psychology
Western Washington University
- QMHA-I
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