Madeline Gustafson
Minnetonka,MN
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Administrative Assistant
Boisclair Corporation
Golden Valley, MN
10.2018 - Current
- Maintained confidential records and files in an organized manner.
- Ensured compliance with company policies regarding confidentiality protocols.
- Composed memos, emails, letters, and other correspondence on behalf of executives.
- Provided administrative support to corporate executives and their departments.
- Performed clerical duties such as filing, photocopying, scanning, and faxing documents.
- Answered incoming phone calls from clients and vendors in a professional manner.
- Responded effectively to sensitive inquiries or complaints.
- Provided secretarial and office management support while building cooperative working relationships.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Coordinated catering services for various functions - including sales trainings, department meetings, and company wide meetings.
- Greeted visitors upon arrival at corporate headquarters offices.
- Managed office inventory supplies and placed orders when necessary.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Human Resources Assistant
Taher, Inc. Professional Food Service Management
Plymouth, MN
02.2016 - 02.2018
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated employee database with changes in job title, salary information or contact details.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Performed administrative tasks related to payroll processing or benefit administration.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Processed, verified and maintained personnel-related documentation.
Education
High School Diploma -
University of Minnesota
Minneapolis, MN06-2015
Skills
- Meeting Planning
- File Management
- Microsoft Outlook & Google Gmail
- Sensitive Material Handling
- Administrative Support
- Phone Call Answering
- Meticulous Attention to Detail
- Multi-Task Management
- Highly Organized
- Microsoft Word, Excel & Power Point
- Social Media Knowledge
- Teamwork and Collaboration
- Calendar Management
Certification
- Commissioned Notary Public in the State of MN
- USASF Member with SafeSport training education
Affiliations
- 14 Years of competitive cheerleading including 2 years of coaching
- University of Minnesota cheerleader for football and basketball
References
References available upon request.
Timeline
Corporate Administrative Assistant
Boisclair Corporation
10.2018 - Current
Human Resources Assistant
Taher, Inc. Professional Food Service Management
02.2016 - 02.2018
High School Diploma -
University of Minnesota
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