Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madeline Gutierrez

Flagstaff,AZ

Summary

Dedicated with high end event planning experience. Expert in housing sales and social media marketing. Detail oriented and able to manage several projects at once. Wholly focused on client satisfaction and event success.

Overview

12
12
years of professional experience

Work History

Sales and Marketing Manager

Yugo Flagstaff Central
02.2023 - Current
  • Develops sales strategy based on research of consumer buying trends and market conditions.
  • Collaborates with advertising group to create uniformity between advertising messages and retail incentives.
  • Currently leading a sales team consisting of 5 individuals.
  • Leads a high-performing sales team, providing coaching and ongoing support to ensure success.
  • Manages sales promotions and marketing strategies on major social media sites. Profiles recognized company-wide.
  • Works well in a team setting, providing support and guidance.
  • Traveled to sister properties, providing support and increasing their sales in the short timespan.
  • Increased resident retention. Renewals at an all time high
  • Resolves problems, improved operations and provided exceptional service.

Member Relations Director

Marbella Country Club
10.2021 - 01.2023
  • Director of member events, golf tournaments, and Country Club events
  • Responsible for the maintenance of all social media platforms, including Marbella website, Foretees app, Instagram, and Facebook
  • Assist and support members with any questions pertaining to club
  • Introduce new members within existing client network
  • Providing full knowledge of all aspects of Marbella.

Event and Wedding Coordinator

Self Employed
04.2023 - Current
  • Develops creative solutions for last-minute changes or challenges that arose during the planning process.
  • Increases client satisfaction by efficiently coordinating wedding details and maintaining seamless communication with vendors.
  • Utilizes advanced organizational skills to manage multiple weddings simultaneously while maintaining high-quality results.
  • Establishes strong relationships with local vendors, securing discounts and preferred availability for clients'' events.
  • Ensures timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.

Childcare Services

Self Employed
08.2012 - 01.2023
  • Responsible for the care of children in many aspects required for proper care
  • Manages play and sleep time, keeping with given instructions and guidelines
  • Provide some invaluable opportunities for parents to escape while providing piece of mind regarding the child.

Banquet and Dining Server

Marbella Country Club
08.2017 - 10.2021
  • Server for dinner and lunch, ensuring that the member dining experience exceeds expectations
  • Banquet server, events set up and break down
  • Upkeep of events with beverage and meal service
  • Hosting and creating a seating map for members, answering messages, and taking to-go orders.

Education

Saddleback College
Mission Viejo, CA
01.2021

San Clemente High School
San Clemente, CA
01.2018

St. Edward the Confessor Parish School
Dana Point, CA
01.2014

Skills

  • Adaptable in multiple situations
  • Well rounded in customer service
  • Teamwork oriented
  • Excellent communication skills
  • Proficient in Entrata, Canva, and Excel
  • Customer relations emphasis
  • Managerial experience
  • Project management skills
  • Organization skills

References

  • Joseph Saikali, Regional General Manager, Marbella Country Club, (949) 248 - 3700 ext. 17
  • Haley Smillie, Co-Owner of Salon Revelation, (949) 606-6094
  • Brendan Maun, CEO of The Maun Group Real estate, (949) 610-3444
  • Richard Burr, Retired CEO, Burr Constructions, (949) 677 - 9477

Timeline

Event and Wedding Coordinator

Self Employed
04.2023 - Current

Sales and Marketing Manager

Yugo Flagstaff Central
02.2023 - Current

Member Relations Director

Marbella Country Club
10.2021 - 01.2023

Banquet and Dining Server

Marbella Country Club
08.2017 - 10.2021

Childcare Services

Self Employed
08.2012 - 01.2023

Saddleback College

San Clemente High School

St. Edward the Confessor Parish School

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Madeline Gutierrez