Madeline Harris
North Las Vegas,NV
Summary
Customer service professional with 2+ years of experience in high-volume restaurants and retail. Skilled in conflict resolution, POS systems, and delivering efficient, friendly service. Recognized for reliability, teamwork, and training new hires.
Overview
4
4
years of professional experience
Work History
Crew Member
Mo'Bettah's Hawaiian Style Food
10.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on operational procedures and safety protocols.
- Worked front counter, drive-thru and other areas.
Hostess
Pier 88 Boiling Seafood & Bar
08.2023 - 06.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously..
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess
Famous Dave's Bar-B-Que
03.2022 - 09.2022
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Nevada State High School
05.2023
Nail Technician License - Manicuring
Milan Institute
Las Vegas, NV02-2025
Skills
- Customer Service
- Transaction Processing
- Phone Etiquette
- Strong Work Ethic
- New Hire Training
- Reliability and punctuality
Timeline
Crew Member
Mo'Bettah's Hawaiian Style Food
10.2024 - Current
Hostess
Pier 88 Boiling Seafood & Bar
08.2023 - 06.2024
Hostess
Famous Dave's Bar-B-Que
03.2022 - 09.2022
High School Diploma -
Nevada State High School
Nail Technician License - Manicuring
Milan Institute
Similar Profiles
Madalynn HastingsMadalynn Hastings
Certified Trainer at Mo'Bettah's Hawaiian Style FoodCertified Trainer at Mo'Bettah's Hawaiian Style Food
Dallin YoungDallin Young
Crew Member at Mo' Bettahs Hawaiian Style FoodCrew Member at Mo' Bettahs Hawaiian Style Food
Jenifer ValentineJenifer Valentine
Restaurant General Manager at Mo'Bettahs Hawaiian Style FoodRestaurant General Manager at Mo'Bettahs Hawaiian Style Food
Hunter JonesHunter Jones
Warehouse Associate at AmazonWarehouse Associate at Amazon
Mykel SmithMykel Smith
Part-time Security Detail at COPS Security / IPS SecurityPart-time Security Detail at COPS Security / IPS Security