Madeline Hazlewood
Modesto,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nutrition Partner position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Server
Applebees
09.2020 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Shift Lead
Yogurt Mill
05.2018 - 10.2020
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Arts - Psychology
California State University - Stanislaus
Turlock, CA05.2023
Skills
- Table Setting
- Safe Food Handling
- Food Delivery
- Supply Restocking
Timeline
Server
Applebees
09.2020 - Current
Shift Lead
Yogurt Mill
05.2018 - 10.2020
Bachelor of Arts - Psychology
California State University - Stanislaus
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