Madeline Holman

• Prepared boxes for shipments based on standard sizes.
• Picked items according to pre-determined work orders, providing adequate space for dunnage.
• Increased customer satisfaction with prompt and accurate order processing.

• Utilized SAP to ensure timely order fulfillment via UPS, DHL and Estes to domestic and international destinations.
• Audited outgoing shipments for quality and accuracy, identifying discrepancies or damages before shipping.
• Created audit flow chart for consistent quality among multiple employees and shifts.
• Used hand-held scanners and physical logs to accurately track provenance and locate items.
• Coached new staff preparing outgoing shipments in SAP EWM and ECC.

• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Packed, secured and labeled materials to prepare them for shipment.
• Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
• Resolve shipping issues and provide timely updates of sellbacks to vendors.
• As member of QC team inspected suspected items for damage or incorrect labeling and addressed discrepancies according to AMAT policies and procedures.
• Assisted in training new employees on SAP ERM and ECC, company shipping policies and procedures to promote consistent quality across the teams.
• Participated in regular safety training sessions, maintaining a secure working environment for all team members as a representative of the Ryder Safety Team.

Ship Service Specialist at Ryder Logistics as a contractor for Applied Materials (see skills above)

• Advocated for accident preparedness and safety training to maintain safeworking conditions as a member of the Amazon Employee Safety Committee.
• Optimized loading times for delivery trucks through effective coordination with drivers and Amazon scheduling software.
• Enhanced yard efficiency by audits and regular communication with freight carriers.
• Maintained Team equipment in good working condition by scheduling repairs when necessary.
• Expedited trailer movements by accurately tracking container locations using Amazon proprietary software.
• Operated yard truck to move empty and loaded trailers safely throughout yard.

• Monitored inventory accuracy and movement using computerized inventory systems.
• Conducted research to address sell by dates, packaging errors and damaged items.
• Utilized warehouse management systems to track inventory locations and resolve discrepancies in inventory records by conducting thorough investigations and adjustments as needed.
• Sorted and delivered Found materials to correct work areas and staff.
• Improved inventory accuracy through regular cycle counts and audits.
• Trained new team members at newly opened location on software functionality, best practices and protocol.