Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline J Hoxworth

Hartford

Summary

Marketing professional with experience in driving impactful campaigns and achieving measurable results. Strong focus on team collaboration, adapting to changing needs, and delivering on key objectives. Skilled in digital marketing, content creation, and market analysis. Known for reliability and results-driven approach.

Overview

10
10
years of professional experience

Work History

Musician

Maddie Jo Muisc LLC
04.2024 - Current
  • Collaborated with fellow musicians to develop cohesive performances and arrangements.
  • Led rehearsals, ensuring timely preparation for live shows and studio sessions.
  • Designed promotional materials, increasing audience engagement and brand visibility.
  • Analyzed audience feedback to refine setlists and improve overall concert experience.
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.
  • Promoted musical career by maintaining website or social media presence.
  • Secured consistent gig opportunities through effective networking with venue owners and event organizers.

Server/Bartender

Cafe Hollander
10.2020 - 01.2025
  • Greet guests promptly, share daily specials, and collect drink orders to offer superior service.
  • Uphold high sanitation and safety standards while delivering and serving food.
  • Maintain updated knowledge of cocktail, wine, and beer menus and memorize all in-house recipes to create cocktails aligned with company standards.
  • Monitor open bar tabs, close out bills for departing guests, and processed cash and credit transactions.
  • Pour draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders.
  • Replenish garnish trays and empty liquor selections to maintain consistent supply of ice and glassware.
  • Check IDs to ensure guests are of legal drinking age.
  • Use the POS system, ALOHA, to process cash and credit card transactions.

Golf Shop Assistant Manager

Erin Hills Golf Course
03.2021 - 10.2021
  • Assist up to 150 guests per day through golf operations and up to 60 guests per day through our 16 lodging facilities.
  • Create a warm and welcoming environment that caters to our guests’ needs when navigating throughout our facilities.
  • Assist guests as they select items from our exclusive pro shop that will help create a memorable experience.
  • Manage the tee sheet to assure there is a 12-minute gap between each tee time while also monitoring our software, Jonas, to make sure payment is collected.
  • Exceed guest expectations as a concierge by serving drinks on the 12-hole putting course while assisting overnight guests with additional requests.
  • Organize overnight guest agendas through Excel documents to capture applicable information for the duration of their stay.
  • Create individual and group accounts for overnight guests to ensure payment is collected and deposits/room fees are divided per guest requests.

Service Desk Associate

Piggly Wiggly Supermarket
03.2020 - 10.2020
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for specific purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained transaction reports of transactions and greeted customers when entering and leaving establishment.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers pay utility bills efficiently through our system and create money orders.
  • Handled lottery with accuracy and efficiency to satisfy the customers’ desires.

Golf Shop Attendant

Erin Hills Golf Course
06.2018 - 08.2020
  • Provided knowledgeable information to guests regarding green fees, caddie service fees, and various price information about golf and lodging.
  • Learned tee time process through our software, Jonas, to help collect accurate daily and overnight guest payments.
  • Greeted guests and offered assistance with selecting merchandise, finding accessories, and completing purchases.
  • Served guests with friendly support to help create the best possible experience.

Server

Ponderosa
01.2018 - 01.2020
  • Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
  • Transported food products, cleaned tables and counters, and stocked dining room supplies.
  • Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
  • Handled as many as 15 tables at once with high service quality.
  • Balanced trays with care to successfully deliver large volumes of food quickly.

Busser

Little Switzerland Ski Resort
11.2015 - 03.2017
  • Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy.
  • Carried out basic cleaning tasks around the premises, including emptying trash cans, cleaning drink machines, and cleaning any spills immediately.
  • Ensured courteous service, handling requests from patrons and alerting servers to customer needs.
  • Transported pans, food, and dishes to designated storage areas.
  • Stocked napkins and condiments to assist wait staff during peak hours.

Education

Bachelor of Science - Marketing

Concordia University
Mequon, WI
12-2026

High School Diploma - undefined

Hartford Union High School
Hartford, WI
05.2019

Skills

  • Guest Services
  • Cash Handling
  • Payment Processing
  • Problem Solving
  • Product Knowledge
  • Customer Complaint Resolution
  • Wine and Liquor Knowledge
  • Strong attention to detail
  • Communication Driven
  • Creative Mindset
  • Active Listening
  • Management Skills
  • Team Collaboration

Timeline

Musician

Maddie Jo Muisc LLC
04.2024 - Current

Golf Shop Assistant Manager

Erin Hills Golf Course
03.2021 - 10.2021

Server/Bartender

Cafe Hollander
10.2020 - 01.2025

Service Desk Associate

Piggly Wiggly Supermarket
03.2020 - 10.2020

Golf Shop Attendant

Erin Hills Golf Course
06.2018 - 08.2020

Server

Ponderosa
01.2018 - 01.2020

Busser

Little Switzerland Ski Resort
11.2015 - 03.2017

High School Diploma - undefined

Hartford Union High School

Bachelor of Science - Marketing

Concordia University

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