Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Huffer

Westminster,CO

Summary

Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.

Overview

9
9
years of professional experience

Work History

AMAZON ASSOCIATE

Amazon
Westminster, CO
09.2023 - Current
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Collaborated with other departments to ensure successful product launches.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Trained new associates on store operations, policies, and procedures.
  • Cleaned shelves, counters and tables to maintain organized packages.
  • Unboxed new merchandise and stock into appealing and organized arrangements.

Patient Care Coordinator

Colorado Center For Arthritis And Osteoporosis
Broomfield, CO
10.2021 - 12.2021
  • Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
  • Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Provided emotional support and counseling to patients during difficult times.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Scheduled evaluations and procedures for patients.
  • Received and routed care team messages and documents to appropriate staff.
  • Assured regulatory compliance and professionalism across patient service.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Processed patient intake information and updated medical records prior to treatment.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Provided administrative support for patient care staff.
  • Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
  • Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
  • Managed patient admission and discharge processes, ensuring smooth transitions.
  • Coordinated patient referrals to specialists and other healthcare services.
  • Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
  • Maintained comprehensive patient records, ensuring accuracy and confidentiality.
  • Coordinated with insurance companies to confirm patient coverage and process claims.
  • Enhanced patient engagement through the development of patient-centered care initiatives.
  • Provided emotional support and guidance to patients and their families.
  • Explained policies, procedures and services to patients.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.

Daycare Manager

Maddy's Daycare
Thornton, CO
01.2016 - 05.2018
  • Ensured compliance with all state regulations regarding childcare centers.
  • Participated in professional development opportunities related to early childhood education.
  • Provided emotional support to children who were having difficulty adjusting to the daycare setting.
  • Monitored daily activities of children to ensure safety and proper supervision.
  • Reviewed incident reports related to injuries or discipline problems in the daycare center.
  • Assisted in the development of individual education plans for each child.
  • Organized and facilitated special events, such as field trips, holiday parties, and parent-teacher meetings.
  • Fostered relationships between staff members and families from diverse backgrounds.
  • Created a safe learning environment that was conducive to positive social interaction among students.
  • Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data.
  • Implemented new programs designed to enhance the overall quality of the daycare center's services.
  • Managed financial aspects associated with running a successful daycare business.
  • Collaborated with parents to address any concerns about their child's progress or behavior at school.
  • Interacted with local schools, community organizations, and government agencies regarding resources available for families with young children.
  • Supervised staff members during meal times, rest periods, recreational activities.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Determined allocations of funds for staff, equipment and authorized purchases.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Established and enforced modern educational standards to support student needs.

Education

High School Diploma -

Hidden Lake High School
Westminster, CO
05-2011

Some College (No Degree) - Medical Assisting

Everest College - Colorado Springs
Colorado Springs, CO

Skills

  • Attention to Detail
  • Cross-Functional Teamwork
  • Order Fulfillment
  • Performance Improvement
  • Product Inspection
  • Flexible Schedule
  • Production Support
  • New Hire Training
  • Time Management
  • Workplace Safety
  • Issue Resolution

Timeline

AMAZON ASSOCIATE

Amazon
09.2023 - Current

Patient Care Coordinator

Colorado Center For Arthritis And Osteoporosis
10.2021 - 12.2021

Daycare Manager

Maddy's Daycare
01.2016 - 05.2018

High School Diploma -

Hidden Lake High School

Some College (No Degree) - Medical Assisting

Everest College - Colorado Springs
Madeline Huffer