Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Madeline Ireland

Madeline Ireland

Lancaster,PA

Summary

Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Ordinary Seaman

R/V Marcus G. Langseth
Remote
03.2022 - 12.2023

Maintained mess hall, scullery, galley, stores, and common spaces under Chief Steward as part of OS Utility duties. Performed routine maintenance on deck spaces and equipment as OS DECK. Acid wash, paint, equipment repair and upkeep,cargo,line-handling,lookout, and helm watch.

Housekeeper/ Deckhand

American Cruise Lines
Remote
01.2020 - 01.2022

Lead an eight man deck team in all onboard responsibilities. Trained crew in line handling, docking and anchoring procedures, vessel cleanliness, security

duties, watch and rounds, seamanship, passenger assistance,basic first aid, and emergency response procedures. Trained in engineering and mate duties.

Cleaned staterooms to the highest standard. Ensured linens and towels were fresh, trash cleared, and all surfaces clear and sanitized.

Housekeeper/Hotel Front Desk Clerk

The Red Caboose Motel
Lancaster, PA
05.2018 - 05.2019
  • Welcomed and assisted guests with kindness and enthusiasm. Oversaw hotel operations as front desk representative. Keyholder, opened and closed. Made reservations via email, web, and phone. Collected payments via cash, check, and charge. Responded to all customer inquiries, confident in conflict resolution and customer satisfaction.
  • Changed linens, installed furniture, cleaned and sorted laundry, and ensured rooms and public spaces were pristine and ready for guests.

Education

Animation

Edinboro University of Pennsylvania
Edinboro, PA

Skills

  • Teamwork and Cooperation
  • Organizational Skills
  • Self Motivation
  • Multitasking
  • Housekeeping Operations

Affiliations

  • Embroidery
  • Painting
  • Design
  • Photography

Timeline

Ordinary Seaman

R/V Marcus G. Langseth
03.2022 - 12.2023

Housekeeper/ Deckhand

American Cruise Lines
01.2020 - 01.2022

Housekeeper/Hotel Front Desk Clerk

The Red Caboose Motel
05.2018 - 05.2019

Animation

Edinboro University of Pennsylvania
Madeline Ireland