Madeline Iverson
Denver,CO
Summary
Enthusiastic young professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of athletics operations and facility management. Motivated to learn, grow, and excel in recreation operations.
Overview
6
6
years of professional experience
Work History
Whitewater Raft Guide
Blue Sky Adventures
05.2018 - 08.2024
- Trained up to fifteen apprentice guides per season on trip procedures and share information on ensuring guest satisfaction and safety
- Provided comprehensive pre-trip briefings for up to 70 clients at a time, ensuring everyone understood expectations and safety procedures before embarking on the water
- Responded rapidly and effectively in case of accidents, equipment failure, or unexpected events
Coordinator of Athletic Facilities and Events
Colorado Mesa University
12.2023 - 06.2024
- Coordinate facility schedules and monitor use to ensure area and equipment are kept in working order
- Scheduled, trained and supervised up to 60 event staff to consistently meet performance goals and customer service standards
- Organized and managed successful sporting events such as tournaments, meets, and regular and post season games and championships
Graduate Assistant of Facility & Event Operation
Colorado Mesa University
08.2022 - 12.2023
- Train and supervise up to 60 staff on game operations, ticketing systems and concessions duties to consistently meet performance goals and customer service standards
- Serve as on-site administrator for home athletic events to ensure safety and enjoyment for officials, athletes, and spectators
- Oversaw set up, management and tear down of all home athletic competitions for over ten NCAA sports
Head Coach
Glenwood Springers Track Club
04.2022 - 05.2023
- Planned, coordinated and scheduled in-season practices, meetings, training camps and competitions
- Managed a coaching staff of five individuals as well as up to 50 athletes
- Oversaw safety conditions of facility or sports area during practice and event times
Event and Facilities Management Intern
Colorado Mesa University
08.2021 - 12.2021
- Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage
- Served as an on site lead to assist up to 40 event staff before approaching supervisors with inquiries
- Handled light bookkeeping and deposit duties by creating and maintaining reports of cash received for tickets and concessions sold
Event Staff
Colorado Mesa University
11.2019 - 05.2021
- Sold tickets for regular events, season ticket subscriptions, playoffs, and promotions
- Set up over ten different event facilities, organized equipment, and cleaned areas before, during and after athletic events
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities
Education
Master of Science - Sport Management
Colorado Mesa University
Grand Junction, CO05.2025
Bachelor of Science - Sport Management
Colorado Mesa University
Grand Junction, CO12.2021
Skills
- Microsoft Office
- Customer Service and Care
- Organization
- Training and Mentoring
- Leadership
- Written and Verbal Communication
- Scheduling
- Sales and Marketing
- Facility Coordination
Timeline
Coordinator of Athletic Facilities and Events
Colorado Mesa University
12.2023 - 06.2024
Graduate Assistant of Facility & Event Operation
Colorado Mesa University
08.2022 - 12.2023
Head Coach
Glenwood Springers Track Club
04.2022 - 05.2023
Event and Facilities Management Intern
Colorado Mesa University
08.2021 - 12.2021
Event Staff
Colorado Mesa University
11.2019 - 05.2021
Whitewater Raft Guide
Blue Sky Adventures
05.2018 - 08.2024
Master of Science - Sport Management
Colorado Mesa University
Bachelor of Science - Sport Management
Colorado Mesa University
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