Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madeline Johnson

McLean,VA

Summary

Dynamic and compassionate professional with experience as a Summer Camp Counselor and Cashier at Mclean Hardware. Proven ability in problem-solving and customer service, improving customer relations. Recognized for attention to detail and reliability, ensuring smooth operations and fostering positive environments.

Overview

2
2
years of professional experience

Work History

Summer Camp Counselor

06.2024 - 07.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Administered first aid quickly to provide health and safety to campers.

Cashier

Mclean Hardware
04.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Education

No Degree - Art History

University of The South: Sewanee
Sewanee, TN
05-2028

Skills

  • Problem-solving
  • Patience and empathy
  • Compassionate communication
  • Attention to detail
  • Work ethic and integrity
  • Customer service
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication

Languages

Spanish
Limited Working

Timeline

Summer Camp Counselor

06.2024 - 07.2024

Cashier

Mclean Hardware
04.2022 - 11.2023

No Degree - Art History

University of The South: Sewanee

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