Madeline Jones
Front Office Receptionist
Starkville,MS
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Teachable and eager to learn new skills. Ability to be a team player and resolve conflicts accordingly. Complete tasks on time.
Overview
5
5
years of professional experience
Work History
Font Office Receptionist
MFJ Enterprises
Starkville, MS
04.2021 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Manage over 50 phone calls in one day.
- Ability to put numerous phone calls on hold.
- Do well under pressure
Cashier Team Lead
Starkville Cleaners
Starkville, MS
09.2019 - 04.2021
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Performed cash, card and check transactions to complete customer purchases.
- Nominated employee of month twice.
- Directed team members to complete tasks in timely manner.
- Assisted at least 25 customers each day.
Cashier, Baker and Waitress
The Cake Box Bakery
Starkville, MS
05.2014 - 07.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Held team members accountable for their stations and cleaning.
- Assisted at least 75 customers each day.
- Hosted major events with hundreds of people.
- Established merchandising, sales and profit objectives to drive business success
Education
High School Diploma -
Starkville High School
Starkville, MS12.2014
Skills
- Attention to Detail
- Microsoft Office Suite
- Data Entry and Database Software
- Payment Processing
- Customer Service-Oriented
- Positive Attitude
- Team Collaboration
- Personal Initiative
- Lobby Maintenance
- Public Relations
- Basic Math
Affiliations
Relay For Life and Community Organizations involved with outreach church functions.
I enjoy attending Relay For Life events. Participated in Community Organizations
Cancer has personally affected my family and Relay For Life has also saved the life of my step father. I have also participated in outreach church missions and organized food drives.
Additional Information
I am hard working and will put my all into what I do. Im looking to further my knowledge on basic skills and excelled skills. Im Teachable and can take constructive criticism in order to better my skills. On time, dependable and eager to assist in anything that needs to be done. I have integrity and a postive attitude. I will always do my best in everything I do and put 100% into my work and our customers. Looking forward to hearing from you and thank you for this opportunity.
Timeline
Font Office Receptionist
MFJ Enterprises
04.2021 - Current
Cashier Team Lead
Starkville Cleaners
09.2019 - 04.2021
Cashier, Baker and Waitress
The Cake Box Bakery
05.2014 - 07.2016
High School Diploma -
Starkville High School
Similar Profiles
Michaël de Favereau de JeneretMichaël de Favereau de Jeneret
Galeriste at MFJ-GalleryGaleriste at MFJ-Gallery
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises
Kayode DamolaKayode Damola
Warehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass EnterprisesWarehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass Enterprises
Taeghan BourriagueTaeghan Bourriague
Server at Bad Daddy's Burger BarServer at Bad Daddy's Burger Bar
Natalla CarterNatalla Carter
Escalation Agent at EveriseEscalation Agent at Everise