Madeline Kehr
Bozeman,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges as well as an enthusiastic environment that will encourage growth.
Overview
5
5
years of professional experience
Work History
Server
Jam!
01.2021 - Current
- Experience at Jam includes dish washing, bussing, hostess, serving and barista/bar back (currently serving and barista/bar back
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained order efficiency and accuracy through clear communication with kitchen staff
- Maintained thorough menu knowledge to sufficiently answer questions
- Increased sales with up selling techniques and thorough knowledge of menu items, specials, and promotions.
- Supported needs of 9+ other servers by assisting them with running food/beverage whilst continuing to provide attentive service to tables.
Counter Server
The Farmers Daughters
05.2022 - 08.2022
- Met up sell goals consistently for desserts, drinks and special menu items.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted with catering orders by assembling platters and packaging items according to client specifications.
- Processed payments for orders and provided customers with change.
- Delivered food to guest tables with timeliness and efficiency.
- Assisted with bussing tables and cleaning up spills.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Reconciled cash drawer and corrected any errors.
- Used cash register to perform 100+ cash, credit and debit transactions per day.
Camp Counselor
Girl Scouts Of Utah
07.2021 - 08.2021
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Transported and escorted program participants to and from activities and on field trips.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Led groups of children safely through variety of camp activities.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Evaluated campers' progress and provided feedback to parents.
- Lead groups with up to 25 girls at once
Hostess
Sushi Blue
01.2019 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
- Cross-trained to handle different restaurant roles, including bussing, expo and to-go stations.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maximized table turnover rates by monitoring dining room activity and anticipating when tables would become available for new parties.
- Provided patrons with estimated waiting times during peak service hours.
- Completed daily side work and opening and closing duties without fail.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
Education
High School Diploma -
Park City High School
Park City, UT06.2021
Skills
- Beverage Preparation
- Table Monitoring and Turnover
- Hospitality service expertise
- Conflict and Complaint Resolution
- Team Player
- Guest Engagement
- Food and Beverage Service
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Dependable and Responsible
- High Energy and Stamina
Timeline
Counter Server
The Farmers Daughters
05.2022 - 08.2022
Camp Counselor
Girl Scouts Of Utah
07.2021 - 08.2021
Server
Jam!
01.2021 - Current
Hostess
Sushi Blue
01.2019 - 06.2021
High School Diploma -
Park City High School
Similar Profiles
Drew DemingDrew Deming
Host at Jam!Host at Jam!
Erfan MoradiErfan Moradi
Product Manager at Parsian Glasess Jam E Jam IndustriesProduct Manager at Parsian Glasess Jam E Jam Industries
Kevin MashburnKevin Mashburn
General Labor Assistant at JAM FlooringGeneral Labor Assistant at JAM Flooring