Madeline King

• Delivered high-quality customer service in a fast-paced environment, handling up to 9 tables per shift.
• Accurately took and processed customer orders, ensuring satisfaction and repeat business.
• Managed cash and card transactions, balancing cash drawers with 100% accuracy.
• Worked collaboratively with kitchen and bar staff to ensure smooth service and timely delivery.
• Upsold menu items and specials, increasing average ticket sales
• Trained and mentored new staff on service standards and restaurant procedures.
• As hostess, responsible for first interaction with costumers, answering phones, managing reservations, placing orders, all payments, and managing all organization and seating for the restaurant.

• Delivered high-quality customer service in a fast-paced, high volume environment, handling up to 13 tables per shift.
• Accurately took and processed customer orders, ensuring satisfaction and repeat business.
• Managed cash and card transactions, balancing cash drawers with 100% accuracy.
• Worked collaboratively with kitchen and bar staff to ensure smooth service and timely delivery.
• Upsold menu items and specials, increasing average ticket sales.
• Promptly and efficiently placed and delivered orders around hotel for room service while managing all other tables.
• Trained and mentored new staff on service standards and restaurant procedures.
• Banquet style for holidays and events.

• Scheduled and coordinated orders, deliveries, to optimize organized and timely arrivals .
• Prepared, proofread, and distributed business correspondence, reports, and confidential documents.
• Maintained organized filing systems (digital and paper) to ensure accuracy and quick information retrieval.
• Handled incoming and outgoing mail, packages, and office communications efficiently.
• Supported office staff by monitoring inventory, ordering supplies, and organizing office resources.
• Assisted with data entry, record-keeping, and basic bookkeeping to support daily operations.
• Upheld confidentiality while managing sensitive company information and client records.

• Managed the restaurant’s entire bank (cash/checks/ect.) effectively and efficiently to ensure all money was safely and properly distributed.

• Provided attentive care for children ages 6 months up to 12 years, ensuring a safe, supportive, and nurturing environment.
• Designed and facilitated age-appropriate activities to encourage learning, creativity, and social development.
• Assisted with homework and daily routines to maintain structure and consistency.
• Communicated effectively with parents regarding children’s progress, needs, and daily updates.
• Promoted positive behavior, resolved conflicts, and reinforced respectful communication.
• Maintained a clean, organized, and child-friendly environment while ensuring safety at all times.

• Delivered fast, friendly, and accurate service in a high-volume environment front of house, back of house, and drive-through window/register.
• Prepared food orders according to company standards while maintaining strict health and safety compliance.
• Handled cash and card transactions efficiently, balancing registers with 100% accuracy.
• Collaborated with team members to meet service goals and maintain smooth operations during peak hours.
• Assisted in training and mentoring new employees on food preparation, safety, and customer service.
• Recognized by management for reliability, punctuality, and strong work ethic in a fast-paced setting.