Madeline Looney
Chattanooga,TN
Summary
Dynamic leader with a proven track record at Pizza Bros Pizza, adept in staff training and development, and multimedia marketing. Excelled in fostering team collaboration, spearheading community initiatives with Children's Advocacy Center Of Hamilton Co., and enhancing social media presence. Skilled in Microsoft and Google programs, with a flair for creative problem-solving and maintaining high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shift Leader
Pizza Bros Pizza
05.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education and Marketing Coordinator
Children's Advocacy Center Of Hamilton Co.
01.2020 - 04.2024
- Delivered evidence-based programs on body safety to over 12,000 elementary-aged students.
- Trained over 2,000 adults in youth-serving organizations and with community partners
- Collaborated with external agencies on early childhood development and community initiatives for families.
- Created engaging and educational brochures and flyers to use for promotional materials and community distribution.
- Composed daily posts for social media and helped build corporate presence on Facebook, Instagram, and TikTok.
Partner
Clumpies Ice Cream
06.2018 - 01.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Cryotherapy Technician
Glacé Cryotherapy
08.2017 - 05.2018
- Boosted clientele retention through excellent communication and superior customer service skills.
- Demonstrated expertise in cryotherapy technology operation, enabling consistent delivery of high-quality treatments.
- Boosted sales by effectively promoting products and engaging with customers.
- Contributed to the growth of the business by actively participating in promotional events and community outreach initiatives. In Person and through social media.
Education
Bachelor of Science - Child And Family Studies
The University of Tennessee - Chattanooga
Chattanooga, TN04.2019
Skills
- Positive Attitude
- Team Collaboration and Leadership
- Staff Training and Development
- Creative Problem-Solving
- Multimedia marketing
- Excellent Social Media knowledge
- Microsoft and Google drive proficiency
- Team Collaboration and Leadership
Timeline
Shift Leader
Pizza Bros Pizza
05.2021 - Current
Education and Marketing Coordinator
Children's Advocacy Center Of Hamilton Co.
01.2020 - 04.2024
Partner
Clumpies Ice Cream
06.2018 - 01.2020
Cryotherapy Technician
Glacé Cryotherapy
08.2017 - 05.2018
Bachelor of Science - Child And Family Studies
The University of Tennessee - Chattanooga
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