Summary
Overview
Work History
Education
Timeline
Generic

Madeline Majarian

Long Beach,CA

Summary

Experienced Sales and Hospitality Associate with over 10 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Laugh Factory
Long Beach, CA
07.2020 - Current
  • Provided secretarial and office management support while building cooperative working relationships.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and orderly fashion.
  • Coordinated and oversaw the unloading, inspection, and verification of inbound deliveries, ensuring accuracy, completeness and condition of shipments.

Behavioral Interventionist

Love 2 Learn Consulting L2L
Huntington Beach, CA
11.2022 - Current
  • Utilized frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention.
  • Implemented behavioral plans designed by IEP teams for students with behavior disorders or other special conditions to help meet special education students needs.
  • Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Built relationships with students and guardians through active communication and positive feedback.

Server

Laugh Factory
Long Beach, CA
07.2015 - Current
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and policies.

Sales Lead Keyholder

GameStop
Long Beach, CA
06.2012 - 02.2015
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Called, e-mailed and followed-up on leads generated by company marketing efforts.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Education

Bachelor of Arts - Communication Sciences And Disorders

California State University - Fullerton
Fullerton, CA
05.2019

Timeline

Behavioral Interventionist

Love 2 Learn Consulting L2L
11.2022 - Current

Administrative Assistant

Laugh Factory
07.2020 - Current

Server

Laugh Factory
07.2015 - Current

Sales Lead Keyholder

GameStop
06.2012 - 02.2015

Bachelor of Arts - Communication Sciences And Disorders

California State University - Fullerton

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Madeline Majarian