Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Maldonado

Chapel Hill,North Carolina

Summary

Organized and dependable bilingual candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

12
12
years of professional experience

Work History

Certified Teacher Assistant

Chapill Hill /carrboro School System
08.2018 - Current
  • Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.

Custumer Service

Walgreens
01.2016 - 01.2017
  • Increased team productivity with effective communication and collaboration strategies.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Enhanced store productivity by maintaining a clean and organized cashier area.
  • Handled customer inquiries, resolving issues promptly for increased satisfaction.
  • Processed returns and exchanges efficiently, adhering to store policies and procedures.
  • Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.

Guess Services

Unc Hospital
10.2012 - 01.2016
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Identified opportunities for cost savings through careful analysis of inventory levels and vendor quotes.

Education

Associate of Arts - Elementary Education

Bronx Community College
The Bronx, NY
01.1997

Skills

  • Bilingual
  • Positive attitude
  • Quick learner
  • Effective Communication
  • Team worker
  • Punctual and dependable

Timeline

Certified Teacher Assistant

Chapill Hill /carrboro School System
08.2018 - Current

Custumer Service

Walgreens
01.2016 - 01.2017

Guess Services

Unc Hospital
10.2012 - 01.2016

Associate of Arts - Elementary Education

Bronx Community College

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Madeline Maldonado