Madeline Martinez

Administrative Assistant

Martinez Law Firm PLLC

06.2024 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.