Madeline Masiello
New York,NY
Summary
Detail oriented Technical Operations Manager with experience overseeing complex production operations for one of the most influential podcast portfolios in the world. Skilled at zooming out to drive efficiency improvements and strategic planning, as well as zooming in to ensure all technical details are executed in a high paced, every changing media environment. Track record of fostering strong team collaboration, people management, and working cross functionally to delivery high quality audio content to millions of listeners.
Overview
7
7
years of professional experience
Work History
Technical Operations Manager
The New York Times
09.2021 - Current
- Managed a team of studio and system engineers to support recordings, production workflows, and technical troubleshooting and maintenance.
- Developed new systems and strategies to integrate video format into the established audio ecosystem across all phases of production.
- Partnered with leadership on ongoing business strategies, both on micro and macro topics facing individual teams and the department at large.
- Project managed new studio builds and redesigns both onsite and overseas.
- Oversaw cross functional production management across over a dozen show teams and departments.
Senior Production Manager
The New York Times
- Partnered with software engineers and business product developers to implement and manage a new paywall structure for audio content at The Times.
- Created new PTO tracking system to streamline requests and approvals for entire department.
- Engineering team lead on show launches, working cross functionally to ensure all technical aspects of production were integrated seamlessly for new shows, both at time of launch and in perpetuity.
Production Manager
The New York Times
- Oversaw merger of Newsroom and Opinion Engineering teams, migrating complex systems and shared resources across both teams.
- Re-evaluated host home recording spaces and implemented improvements working with a variety of stakeholders.
- Created inventory management system for field and recording equipment.
Studio Manager
The New York Times
- Created studio booking system and oversaw calendar for all audio recordings at The New York Times.
- Engineered recording sessions in a fast-paced environment, often with complex connections.
- Oversaw staffing assignments across Audio Engineering team.
Studio Coordinator and Associate Producer
Podville Media
06.2019 - 04.2021
- Engineered audio and video recording sessions.
- Compiled and analyzed weekly statistic reports for clients.
- Maintained studio calendar, including recordings, staff schedules, and C-Suite availability.
- Created and edited scripts, bios, and all pre-production materials for clients.
- Booked guests on behalf of clients.
- Assisted the CEO and COO in daily business operations, including invoicing, inventory, maintaining the company’s CRM database, and recruiting.
Video Director
The Mike O’Meara Show
07.2018 - 04.2021
- Directed multi-camera live stream and post-production video for a podcast with over eighty thousand daily listeners.
- Promoted the podcast on social media by creating video highlights from previous episodes using Final Cut Pro.
- Maintained advertising schedule.
- Coordinated event planning, logistics, and execution for live shows.
- Contributed to on-air conversations.
Education
B.A. - Public Relations and Strategic Communications, Psychology
American University
Washington, D.CSkills
- Project Management: Airtable, Asana, Mondaycom, Figma
- Media Production: Pro Tools, Final Cut Pro, Adobe Premier, Descript
- Microsoft Office
- A/V studio design, signal flow, and integration
- Operations management and strategic planning
- Cross-functional teamwork and workforce training
- Strong leadership
- Problem-solving
Timeline
Technical Operations Manager
The New York Times
09.2021 - Current
Studio Coordinator and Associate Producer
Podville Media
06.2019 - 04.2021
Video Director
The Mike O’Meara Show
07.2018 - 04.2021
Senior Production Manager
The New York Times
Production Manager
The New York Times
Studio Manager
The New York Times
B.A. - Public Relations and Strategic Communications, Psychology
American University
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