Madeline McCoy
Baton Rouge,LA
Summary
Empathetic Counseling Intern (soon to be PLPC) known for connecting with clients, maintaining comfort, and promoting progress during counseling sessions. Carefully collects client background through conversations, questions, and in-depth intake interviews. Successfully supports individuals through various challenges, demonstrating compassion and effective communication. Proven ability to apply therapeutic techniques and maintain confidentiality while building trust and rapport. Experience in play therapy, adult, adolescent, and child individual counseling sessions using an eclectic approach.
Overview
6
6
years of professional experience
Work History
Counseling Intern
Integrated Wellness Clinic
01.2024 - Current
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
- Improved client well-being by conducting regular one-on-one counseling sessions, focusing on coping strategies and emotional resilience.
- Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.
- Strengthened client coping skills through teaching anxiety management techniques and mindfulness practices.
- Developed personalized treatment plans to cater to individual client needs, setting clear goals and milestones for progress.
Graduate Assistant
Southeastern Louisiana University
08.2022 - Current
- Managed sensitive information with discretion, ensuring confidentiality at all times.
- Streamlined communication processes for timely responses to inquiries and requests from students, faculty, and staff.
- Contributed to a positive work environment by providing courteous and professional assistance to colleagues and visitors.
- Ensured a well-organized office environment by managing incoming and outgoing mail, distributing correspondence to appropriate parties in a timely manner.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Office Manager
Novice House of Baton Rouge
01.2021 - 04.2022
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Student Worker
Tiger Athletic Foundation (LSU)
08.2019 - 03.2020
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Collected, arranged, and input information into database system.
Education
Master of Science - Clinical Mental Health Counseling
Southeastern Louisiana University
Hammond, LA05-2025
Bachelor of Science - Psychology
Louisiana State University
Baton Rouge, LA12-2020
Skills
- Client intake
- Treatment plan development
- Goal setting
- Case notes
- Individual sessions
- Active listening
- Rapport building
- Emotional support
- Coping skills
- Cognitive behavioral therapy
- Suicide prevention
- Confidentiality practices
- Adaptability
- Grief counseling
- Adolescent counseling
- Play therapy
Timeline
Counseling Intern
Integrated Wellness Clinic
01.2024 - Current
Graduate Assistant
Southeastern Louisiana University
08.2022 - Current
Office Manager
Novice House of Baton Rouge
01.2021 - 04.2022
Student Worker
Tiger Athletic Foundation (LSU)
08.2019 - 03.2020
Master of Science - Clinical Mental Health Counseling
Southeastern Louisiana University
Bachelor of Science - Psychology
Louisiana State University
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