Overview
Work History
Education
Summary
Skills
Work Availability
Timeline
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Madeline McLaughlin

Madeline McLaughlin

Zookeeper
Gainesville,United States

Overview

4
4
years of professional experience

Work History

Zookeeper

Santa Fe Teaching Zoo
Gainesville, FL
08.2020 - 05.2022
  • Worked with a team to develop plans to safely, quickly and efficiently catch up and transport species of birds and primates
  • Participated in operant conditioning to prepare for possible medical exams
  • Documented behavior observations, animals’ intake of diet, interactions with enrichment and any medical or health related issues
  • Participated in guest experience by greeting guests, giving tours, keeper talks and answering any questions to people of all ages
  • Provided husbandry/care for critically endangered animals with specific breeding programs as well as SSP such as Guam Rails, Florida Grasshopper Sparrows and Eastern Indigo Snakes
  • Prepared/offered diets to different species including primates, carnivore, hoof stock and variety of bird species
  • Routinely performed fecal examinations in accordance with special enrichment projects helping ensure best possible animal welfare
  • Uploaded animal welfare, husbandry and care records into ZIMS daily
  • Trainer for several squirrel monkeys; developed and initiated training plan to alleviate stereotypic behaviors by teaching crate, shift, target, scale and station
  • Routinely assisted in medicating and feeding geriatric squirrel monkey aiding in weight gain lost from declining health

Server

Sweetberries Eatery And Frozen Custard
Gainesville, FL
03.2021 - 07.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Cashier

Zoo Tampa At Lowry Park
Tampa, FL
08.2019 - 08.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Mentored new team members on sales software system operation.
  • Created price tags and merchandise signs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Processed customer refunds and exchanges according to established guidelines.

Camp Counselor

Our Lady Of Good Counsel Camp
Bushnell, FL
05.2019 - 08.2019
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Supervised groups of children in log cabins for sleepaway camp.

Education

Associate of Arts - Biology

Santa Fe College
Gainesville, FL
05.2023

Associate of Science - Zoo Animal. Technology

Santa Fe College
Gainesville, FL
05.2022

Summary

  • Conscientious about providing top-notch care to protect and serve every animal in Zoo settings. Background includes providing full array of animal husbandry services while providing necessary exercise and nurturing environments. Devoted to promoting animal welfare.
  • Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills

  • Written Communication
  • Organization and Time Management
  • Multitasking Abilities
  • Planning and Coordination
  • Training and Development
  • Order accuracy
  • To-go order preparation
  • Food running
  • Item promotion
  • Cash Handling
  • Menu memorization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

Sweetberries Eatery And Frozen Custard
03.2021 - 07.2022

Zookeeper

Santa Fe Teaching Zoo
08.2020 - 05.2022

Cashier

Zoo Tampa At Lowry Park
08.2019 - 08.2020

Camp Counselor

Our Lady Of Good Counsel Camp
05.2019 - 08.2019

Associate of Arts - Biology

Santa Fe College

Associate of Science - Zoo Animal. Technology

Santa Fe College

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Madeline McLaughlin Zookeeper