Summary
Overview
Work History
Education
Skills
Timeline
Generic

MADELINE METTS

Holt,MI

Summary

Dynamic Customer Service Representative with over three years of experience dedicated to helping clients realize brand visions. Expertise in delivering exceptional customer support, with a strong ability to creatively solve problems and foster customer loyalty. Proven track record of enhancing client satisfaction through effective communication and tailored solutions, ensuring a positive experience at every touchpoint. Committed to driving results and contributing to team success in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Impact Solutions
Lansing, MI
01.2022 - Current
  • Collaborate with the sales team to help our clients reach their goals.
  • Handle orders from start to finish to assure the best outcome for customers.
  • Provide exceptional customer service, enhancing client satisfaction and ensuring repeat business.
  • Developed strong relationships with clients, contributing to increased loyalty and positive brand reputation.

Front of House

Studio C!
Okemos, MI
01.2022 - 01.2023
  • Traditional counter sales at upscale movie theater and restaurant waitstaff service to guests during their movie. Promoted to team lead and trainer which included increased responsibilities assisting guests and leading fellow coworkers.

Education

High School Diploma -

Holt High School
Holt, MI
01-2022

Skills

  • Customer Service
  • Time Management
  • Accounting - AR and AP
  • Order Management
  • Cash Handling
  • Project Management
  • Outstanding Written / Verbal communication
  • Customer relationship management
  • Microsoft applications proficiency

Timeline

Sales Assistant

Impact Solutions
01.2022 - Current

Front of House

Studio C!
01.2022 - 01.2023

High School Diploma -

Holt High School
MADELINE METTS