Madeline Milien
Boynton Beach
Summary
Compassionate and dedicated Registered Nurse with over 20 years of diverse clinical experience in delivering high-quality, patient-centered care across various healthcare settings. Renowned for strong clinical judgment, exceptional critical thinking skills, and a nurturing bedside manner that fosters trust and comfort. Expertise in hospice and palliative care, patient and family advocacy, interdisciplinary collaboration, and leading healthcare teams to achieve optimal outcomes. Proven ability to manage complex patient needs, effectively resolve challenges, and communicate with empathy, enhancing the overall patient experience. Fluent in English and Haitian Creole.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Team Manager
Vitas Healthcare
09.2022 - Current
- Supervise patient care operations, focusing on maintaining consistent quality and continuity of care for all patients.
- Orchestrate collaboration between team physician and attending physician to optimize palliative care strategies.
- Facilitate timely recertification decisions by maintaining comprehensive and precise data and documentation.
- Oversee coordination of interdisciplinary hospice services, including staffing, medications, durable medical equipment, supplies, and level-of-care transitions, ensuring patient- and family-centered care aligned with clinical needs and expectations.
Nursing Instructor
Atlantic Technical College
02.2019 - Current
- Participates in department meetings for development, implementation, and evaluation of nursing program curriculum and program policies.
- Provided strategic recommendations for improving curriculum design and program policies to enhance educational outcomes.
- Supported academic success through effective assistance in objectives completion.
- Provide regular, accurate and timely feedback to students relative to theory and clinical performance.
- Facilitate student engagement in comprehending disease processes through active participation in class discussions, demonstrations, and group activities.
- Maintaine subject matter expertise by staying current with industry trends and best practices, providing students with relevant, up-to-date instruction while recommending curriculum enhancements to improve learning outcomes..
Critical Care – Charge Nurse
North Shore Medical Center
11.2012 - 10.2015
- Managed staffing initiatives to align workforce capabilities with organizational needs.
- Generated comprehensive monthly performance reports to inform strategic decision-making.
- Oversaw preceptorship initiatives to cultivate student skills in clinical settings. Managed relationships between students and mentors to foster professional growth. Drove improvements in the preceptorship program to elevate educational outcomes.
- Administered payroll processing to ensure timely and accurate employee compensation.
- Facilitated staff in-service training sessions to enhance team skills and knowledge.
- Implemented strategies to drive continuous quality improvement and operational excellence.
Critical Care- Assistant Nurse Manager
North Shore Medical Center
01.2008 - 11.2012
- Facilitated communication between patients, families, and physicians to enhance understanding of treatment plans.
- Administered payroll processing to ensure timely and accurate employee compensation.
- Led participation in unit-based quality assurance program to enhance operational standards.
- Directed clinical oversight for 32-bed units, ensuring compliance with healthcare standards.
Critical Care – Interim Director
North Shore Medical Center
03.2011 - 07.2011
- Directed and inspired high-performing health care teams to achieve excellence in patient care.
- Monitored and enforced HIPAA compliance protocols to safeguard patient information.
- Executed infection control procedures to ensure patient safety and compliance with health regulations.
- Generated comprehensive monthly performance reports to inform strategic decision-making.
- Contributed substantially to successful department JACHO accreditation
- Demonstrated strong personal accountability in all professional responsibilities.
Critical Care – Staff Nurse
North Shore Medical Center
01.2004 - 01.2008
- Conducted regular assessments of patients on ventilation support to maintain stability and address any complications.
- Managed monitoring and administration of critical care drips to support optimal patient outcomes.
- Delivered compassionate assistance to patients and families to enhance their healthcare experience.
Telemetry
North Shore Medical Center
01.2002 - 01.2004
- Analyzed and documented patient insights obtained from interviews to support treatment planning.
- Oversaw monitoring of fluid intake and output levels to ensure patient health and safety.
- Conducted patient assessments and accurately recorded vasopressor medication details to ensure optimal care.
- Facilitated daily living tasks to improve overall quality of life.
- Executed infection control procedures to ensure safety and compliance standards.
- Educated patients and family members on effective discharge care protocols.
- Facilitated education on promoting effective health follow-up care after patient discharge.
Case Manager
Southeast Hospice
South Miami/ Broward
01.2000 - 01.2002
- Directed supervision of LPNs and CNAs to ensure high-quality patient care.
- Facilitated communication between patients and physicians to enhance understanding of treatment plans.
- Provided timely on-call care to address patient needs and enhance overall service quality.
- Utilized independent judgment to navigate complex situations and achieve objectives.
Education
Master in Science - Nursing
South University
Savannah, GA01-2017
Bachelor of Science - Nursing
Phoenix University
Pembroke Pines, FL01-2012
Associate in Nursing - undefined
Miami Dade Community college
01-1999
Practical Nursing - undefined
Sheridan Technical School
01-1996
Skills
- Leadership
- Staff development
- Patient Advocacy
- Case Management
- Care Coordination
- Clinical Assessment
- Discharge Planning
- Care Plan Development
- Interdisciplinary Collaboration
- Patient & Family Education
- Resource Coordination
- Clinical Documentation (EHR/EMR)
- Medicare & Medicaid Knowledge
- Critical Thinking
- Communication
- Time Management
Certification
- Advanced Cardiac Life Support (ACLS) Certification 2022 - 2024
- Basic Life Support 2022 - 2024
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Team Manager
Vitas Healthcare
09.2022 - Current
Nursing Instructor
Atlantic Technical College
02.2019 - Current
Critical Care – Charge Nurse
North Shore Medical Center
11.2012 - 10.2015
Critical Care – Interim Director
North Shore Medical Center
03.2011 - 07.2011
Critical Care- Assistant Nurse Manager
North Shore Medical Center
01.2008 - 11.2012
Critical Care – Staff Nurse
North Shore Medical Center
01.2004 - 01.2008
Telemetry
North Shore Medical Center
01.2002 - 01.2004
Case Manager
Southeast Hospice
01.2000 - 01.2002
Associate in Nursing - undefined
Miami Dade Community college
Practical Nursing - undefined
Sheridan Technical School
Master in Science - Nursing
South University
Bachelor of Science - Nursing
Phoenix University