Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Miller

Pewaukee

Summary

Dependable Pharmacy Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work, as well as enhancing service quality and efficiency. I'm fairly experienced in insurance billing and adept at problem-solving. My approach has significantly resolved complex billing and system issues, showing my commitment to excellence and teamwork. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. I possess good relationship-building and multitasking skills.

Overview

3
3
years of professional experience

Work History

Certified Pharmacy Technician

Walgreens
06.2021 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

Education

Associate of Science - Dental Hygiene

Waukesha County Technical College
Pewaukee, WI
06.2027

Skills

  • Problem-solving skills
  • Insurance billing
  • Team collaboration
  • Sterile technique
  • Patient counseling
  • Confidentiality and HIPAA
  • Healthcare regulations
  • Data entry

Timeline

Certified Pharmacy Technician

Walgreens
06.2021 - Current

Associate of Science - Dental Hygiene

Waukesha County Technical College
Madeline Miller