Madeline Molina
Los Angeles,CA
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
6
6
years of professional experience
Work History
Resource Coordinator
St. Francis Center
04.2024 - Current
- Conducted thorough assessments of 350+ clients'' situations, identifying issues, goals, and necessary interventions.
- Educated 300+ clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Maintained 300+ accurate records of client data for reporting purposes and program evaluation.
- Oversaw financial management of the resource department, including budget development, expense tracking, rental assistance program, and reporting of $150,000+.
- Assisted 75+ clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations long term.
- Established 50+ partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Monitored and tracked 300+ client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Facilitated 30+ workshops on financial literacy, digital literacy, tenant rights, and other topics relevant to successful independent living for clients transitioning into stable housing situations.
- Managed 200+ high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.
- Formally mentored 5 new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
Assistant Preschool Teacher
Chabad Hebrew Academy
09.2023 - 02.2024
- Aided in preparation of 100+ instructional materials, ensuring resources were readily available for each lesson.
- Provided individualized support for 100+ students, addressing unique learning needs and fostering growth in all areas.
- Implemented behavior management strategies effectively, promoting positive atmosphere within classroom.
- Developed strong relationships with 100+ parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed 30+ weekly lesson plans and activities to engage children and promote learning.
Fundraiser
One Sixty International
08.2023 - 09.2023
- Offered excellent customer service to 250+ donors and sponsors to enhance relationships and increase funding for Children International.
- Increased community awareness of organization's mission by organizing and participating in public speaking engagements.
- Optimized online donation platform for user experience, leading to higher conversion rates and increased donations.
- Developed 25+ impactful fundraising strategies to maximize donations and meet fundraising goals.
Program Manager
Samuel Lawrence Foundation
02.2023 - 08.2023
- Promoted from Lead Project Coordinator after 2 months due to successfully adding value propositions to the
organization - Manage a budget of over $200,000 to develop and organize programs addressing ecological and humanitarian
threats - Ensure accurate financial management in compliance with budgetary guidelines for non-profit billing
- Secure funding for environmentalism, art, and education initiatives by crafting and editing 15+ compelling grant proposals
- Foster academic partnerships and advance research initiatives through collaboration with 50+ renowned industry professionals
- Host highly attended webinars, reaching 130K+ attendees by creating engaging and diverse promotional content
- Lead and guide a high-performing team of 20 staff members, ensuring smooth operations through feedback and support
- Drive 15+ intern projects, including educational outreach, fundraising initiatives, and impactful social media campaigns
- Streamline donor management and enhance relationships by 70% through implementing cutting-edge CRM systems
- Champion inclusivity and expand access to arts education, creating opportunities for underserved communities' awareness plans
- Champion inclusivity and expand access to arts education, creating opportunities for underserved communities
- Collaborate with 75+ third-party non-profits such as EWG, Mothers for Peace, NEIS, and NIRS to increase program offerings.
Administrative Assistant, Teacher’s Aide, and Substitute Teacher
Citizens of the World Charter School
04.2021 - 12.2022
- Managed daily classroom routines efficiently for 15+ classrooms, promoting a structured environment conducive to learning.
- Implemented creative teaching methods that engaged 100+ students in the learning process while still adhering to curriculum requirements and state educational standards.
- Utilized technology effectively to enhance 75+ lessons, engage students, and streamline administrative tasks such as grading assignments or communicating with 100+ parents/guardians about their child's performance.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Founder and Owner
Independent Tutoring Business
12.2018 - 07.2022
- Collaborated with 250+ students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated 250+ students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided 350+ one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Established 250+ positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Communications Intern
Students of Color Emerging in English
09.2020 - 05.2022
- Developed persuasive communication strategies through newsletters and social media to increase engagement by 20%
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
- Assisted in the development of internal and external communication strategies, resulting in improved stakeholder relations.
- Edited written materials for consistency, clarity, grammar, and punctuation while adhering to company style guidelines.
- Built strong relationships with media outlets and communications professionals to expand personal network.
Student Teacher
Splash! At Berkeley
02.2021 - 03.2021
- Delivered 50+ engaging and impactful virtual lessons by applying targeted communication and presentation skills
- Collaborated with 15+ other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Mentored 25+ new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Bachelor of Arts (B.A.) in English -
UNIVERSITY OF CALIFORNIA, BERKELEY
Berkeley, CA05.2022
Skills
- Microsoft Office: Outlook, Excel, Word, PowerPoint
- Google Suite: Gmail, Docs, Sheets, Slides, Forms
- Database: Salesforce, Pipedrive, Green Rope, ADP, Unite US, HMIS, CalBenefits
- Virtual Meets: Teams, Zoom, WebEx
- Case Management: Housing Navigation, Client Advocacy, Multicultural Sensitivity, Policy Knowledge, CPR/AED, HMIS, Community Resource Referrals, Care Coordination, Supportive Counseling, Behavioral Support, Community Resource Navigation, Ethical Practice, Government Assistance Programs
- Core Competencies: Time management, Organization, Cross-Cultural, Writing, Interpersonal Skills, Adaptable, Project Management, Report Analysis, Staff scheduling procedures, Documentation and Recordkeeping, Payroll Administration, Training Delivery, Filing, Report Development, Office Inventory Management, Medicare/Medicaid, Claims Management, HIPAA knowledge, Insurance
Volunteer Experience
- Math & English Tutor (Volunteer), School on Wheels, CA, 10/01/2021, 06/01/2022
- Teacher's Assistant (Volunteer), Oakland Unified School District, Oakland, CA, 09/01/2021, 05/01/2022
- College and Career Counselor (Volunteer), Oakland Unified School District, Oakland, CA, 09/01/2021, 05/01/2022
- English Language Writing Tutor, Glendale Community College, Glendale, CA, 02/01/2019, 07/01/2020
Projects
Designed 3+ intricate curriculums and work plans for over 100 individuals, SaB (2021) | Managed budget of $10,000+ to organize 10+ charity programs, Rotaract at GCC (2021) | Planned special social-emotional workshops for 23 neurodivergent students, CotWCS (2021) | Organized and executed 5 interactive BIPOC professional development panels,UC (2021) | Prepared/presented proposal for inclusion of BIPOC work in English courses, UC (2020) | Launched 20 nationally broadcasted educational webinars with world renowned scientists & scholars, SLF (2023) | Recruited and onboarded 20+ partnering organizations to Unite Us referral database, SFC (2024) | Referred 75+ cases for housing on Clarity/HMIS system, SFC (2024) | Collaborated with 300+ volunteers and assisted in training and coordinating with facility practices, SFC (2024)
Timeline
Resource Coordinator
St. Francis Center
04.2024 - Current
Assistant Preschool Teacher
Chabad Hebrew Academy
09.2023 - 02.2024
Fundraiser
One Sixty International
08.2023 - 09.2023
Program Manager
Samuel Lawrence Foundation
02.2023 - 08.2023
Administrative Assistant, Teacher’s Aide, and Substitute Teacher
Citizens of the World Charter School
04.2021 - 12.2022
Student Teacher
Splash! At Berkeley
02.2021 - 03.2021
Communications Intern
Students of Color Emerging in English
09.2020 - 05.2022
Founder and Owner
Independent Tutoring Business
12.2018 - 07.2022
Bachelor of Arts (B.A.) in English -
UNIVERSITY OF CALIFORNIA, BERKELEY
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