Madeline Morales Rodriguez
St. Cloud,FL
Summary
Dynamic and results-driven professional with experience at My ABA Family, skilled in behavior intervention and therapeutic communication. Proven ability to engage clients effectively and collaborate with multidisciplinary teams to enhance treatment outcomes. Recognized for problem resolution and a friendly, positive attitude, ensuring a supportive environment for client growth.
Overview
13
13
years of professional experience
Work History
RBT
My ABA Family
Orlando, FL
09.2022 - Current
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Developed creative activities that engage clients while teaching them new skills or reinforcing existing ones.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
- Implemented individualized behavior intervention plans for diverse client needs.
- Collaborated with parents and caregivers to enhance treatment effectiveness.
- Conducted direct therapy sessions using evidence-based techniques and strategies.
- Engaged clients through play-based activities to promote skill development.
- Monitored behavioral data to adjust interventions and support plans effectively.
- Participated in team meetings to discuss client progress and treatment adjustments.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
Call Center Agent
Las Palmas Medical Center
Miami, FL
02.2020 - 04.2021
- Greeted customers in a professional and courteous manner.
- Identified customer needs by asking probing questions and actively listening to responses.
- Utilized problem solving techniques when dealing with difficult or irate customers.
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Developed strong relationships with customers through effective communication skills.
Educational Psychologist
Diagnostic and Observation Center
Ciego De Avila, Cuba
10.2013 - 08.2016
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Educational Psychologist
Primary School
Cienfuegos, Cuba
09.2012 - 08.2013
- Tested neuro-muscular, motor, cognitive and psycho-social skills.
- Met with parents and teachers to learn more about students under evaluation.
- Updated documentation and wrote reports detailing treatment plans and progress.
- Watched students interact in academic and social situations.
Education
Bachelor of Psychology -
Universidad Central "Marta Abreu De Las Villas".
Santa Clara, Cuba.07.2012
Skills
- Social work
- Group therapy
- Therapeutic communication
- Professional ethics
- Data collection
- Problem resolution
- Reliable and trustworthy
- Friendly, positive attitude
- Computer skills
- Behavior intervention
- Reinforcement strategies
- Client engagement
- Treatment collaboration
Languages
- Spanish
- English
References
References available upon request.
Timeline
RBT
My ABA Family
09.2022 - Current
Call Center Agent
Las Palmas Medical Center
02.2020 - 04.2021
Educational Psychologist
Diagnostic and Observation Center
10.2013 - 08.2016
Educational Psychologist
Primary School
09.2012 - 08.2013
Bachelor of Psychology -
Universidad Central "Marta Abreu De Las Villas".