Madeline Neal
Guyton,GA
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dependable relationship-builder with excellent organizational strengths and superior work ethic. Dedicated with proven success enhancing recreational opportunities to support community needs. Demonstrated diplomacy, objectivity, positive attitude and high energy.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Ally's Bakery LLC
07.2022 - Current
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Park Assistant
Oconee County Veterans Park
09.2023 - 11.2023
- Enhanced park visitor experience by providing accurate information and assistance with wayfinding.
- Maintained clean and safe park facilities, resulting in positive feedback from guests.
- Assisted with event planning and coordination to ensure successful community activities within the park.
- Developed educational programs for visitors of all ages, promoting environmental awareness and conservation.
- Addressed visitor concerns promptly and professionally, maintaining a high level of customer satisfaction.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
Front Desk Receptionist
Complete Chiropractic
02.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
Education
Bachelor of Science - Criminal Justice And Psychology
University of Georgia
Athens, GA05.2025
High School Diploma -
Effingham County High School
Springfield, GA05.2023
Skills
- Display Maintenance
- Work Prioritization
- Stock Rotation
- Quality Assurance
- Sales Transactions
- Cash Management
- Inventory Control
- Team Collaboration
- Punctual and Reliable
- Organizational Abilities
- Volunteer Coordination Experience
- Communication and Interpersonal Skills
Timeline
Park Assistant
Oconee County Veterans Park
09.2023 - 11.2023
Bakery Clerk
Ally's Bakery LLC
07.2022 - Current
Front Desk Receptionist
Complete Chiropractic
02.2021 - 05.2022
Bachelor of Science - Criminal Justice And Psychology
University of Georgia
High School Diploma -
Effingham County High School
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