Madeline Neuville
Linden,MI
Summary
Dedicated professional with expertise in material handling, machinery operation, and team support. Extensive knowledge of compliance regulations ensuring site and worker safety. Proven ability to meet deadlines while maintaining high standards of work quality. Strong leadership skills with a focus on problem-solving and effective time management. Exceptional organizational and multitasking abilities enhance project execution and team performance.
Overview
11
11
years of professional experience
Work History
Front End Manager/Retail Department Manager
Alpine Marketplace
Linden, Michigan
08.2024 - 09.2025
- Opened the store and closed the store. Accounting for all money, and locking all safes.
- Trained and mentored team members on best practices and procedures.
- Supervised front-end operations and ensured efficient customer service.
- Managed cash register operations, including balancing drawers and processing transactions.
- Oversaw inventory management for front-end merchandise displays and promotions.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Collaborated with management to develop strategies for improving front-end processes.
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved technical issues related to the front end development process.
- Oversaw shelf inventory and customer-focused loss prevention strategies.
- Reviewed employee performance and determined areas in need of improvement.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Coordinated with back-end developers to ensure proper functioning of front end applications.
Project Manager, Instructor
Skyline Services
Pinckney, MI
06.2016 - 08.2024
- Continuously finding new clients and jobs while completing the onboarding process that is needed to take on any new jobs.
- Securing our company's safety compliance with all clients, training and certifying our employees, and others in the field around the U.S. In competent climbing, competent rescue, competent rigging, CPR/first aid, crane awareness, capstan, electrical safety and awareness, fall protection, and forklift operator/haz awareness. RF/EME, Hazard Awareness for Telecom, Hazard Communication, Lockout/Tagout.
- Coordinated crews to ensure timely project completion.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Working one-on-one to ensure new employees are safe and grasp everything it will take to work daily at heights.
- Climbed towers and any other structures that were included in a job. Making steel modifications, troubleshooting lighting, electrical issues, completing inspections, or adding equipment to the structure.
- Regularly using hand tools, electric tools, hi-lo's, trenchers, etc.
- Regularly built H-frames, set posts for ice bridges, dug trenches, and ran conduit and wire for new services.
- Changing and upgrading electrical services and lighting.
- Coordinating with electrical companies, lining up projects, and required paths for electrical.
- Maintained records of all documents related to each project, including specifications, change orders, and invoices.
- Provided guidance to team members regarding tasks assigned to them.
- Led project planning meetings to define scope and objectives.
- Managed project budgets and resource allocation effectively.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained daily log of truck maintenance and repairs.
- Dropped off and picked up roll-off containers, verified proper tie-downs and reported on needed truck maintenance.
- Picking up materials from warehouses with either flatbeds or enclosed trailers.
- Verifying enclosed trailer was fully stocked with what's needed for current project before leaving shop.
- Demonstrated knowledge of basic truck maintenance procedures such as checking oil levels, tire pressure, brake systems.
- Unloading semi's with material needed for certain jobs.
Restaurant Team Member
Tim Hortons
New Hudson, MI
05.2015 - 01.2016
- Cashier
- Barista
- Food Prep
Server
Don’s of Traverse City
Novi, MI
03.2015 - 05.2015
- Greet Customers
- Serve Meals
- Stock Merchandise
Student
Hurley Medical Center/Genesys Regional Medical Center
Flint, MI
08.2014 - 05.2015
- Vital Signs and EKG’s for ER and Post-Op
- Foley Catheter Administration
- Bathing Patients/Bed Making
Education
GED -
Linden High School
Linden, MI01.2015
Some College (No Degree) - A & P Course work, Medical Terminology, HIPPA Law, Disease Process, Pathology ex. Cardiovascular, Urinary, Reproductive, Respiratory
Genesee Career Institute
Flint, MISkills
- CPR Certification
- Inventory management
- Cash handling
- Customer service
- Employee training
- Team coordination
- Safety compliance
- Project management
- Performance evaluation
- HIPAA Certified
- OSHA Certified
- Blood Borne Pathogens Training
- Physical labor
- Weight lifting
- Building
- Hand tools
- Electric tools
- Problem solving
- Effective communication
- Time management
- Technical troubleshooting
- Employee development and training
- Client communication
- Staff supervision
- Financial reporting
- Price verification
- Team building
- Electrical troubleshooting
- Equipment maintenance
- Circuit installation
- Project coordination
- Technical climbing
- Training and mentoring
- Weatherproofing techniques
- Driver's license in Michigan
- Deadline oriented
- Installing network cable
- OSHA compliance
- Fall protection expertise
- Strong work ethic
- RF awareness
- Project documentation
- Crane signaling
- Equipment installation
- Electrical systems
- Boom lift operation
- Emergency planning
- Repairs and troubleshooting
- Safety procedures
- Coworker training
- Fall protection
- Heavy equipment
- Crane operation
- Hoist operations
- Weatherproofing
- Telecommunications Knowledge
- Rigging
- Scaffold erection
- Rescue techniques
- Structural climbing
- Electrical safety
- Hand tool proficiency
- Climbing skills
References
References available upon request.
Timeline
Front End Manager/Retail Department Manager
Alpine Marketplace
08.2024 - 09.2025
Project Manager, Instructor
Skyline Services
06.2016 - 08.2024
Restaurant Team Member
Tim Hortons
05.2015 - 01.2016
Server
Don’s of Traverse City
03.2015 - 05.2015
Student
Hurley Medical Center/Genesys Regional Medical Center
08.2014 - 05.2015
GED -
Linden High School
Some College (No Degree) - A & P Course work, Medical Terminology, HIPPA Law, Disease Process, Pathology ex. Cardiovascular, Urinary, Reproductive, Respiratory
Genesee Career Institute