Madeline Nick
Austin,TX
Summary
I am a results-oriented sales professional with expertise in home renovation, gardening, and interior design products. My proven ability to drive revenue growth and enhance customer satisfaction has been instrumental in elevating company profiles within targeted markets. With a keen focus on delivering exceptional buying experiences, I leverage my product knowledge and outgoing personality to foster strong client relationships and drive sales success.
Overview
6
6
years of professional experience
Work History
Sweatland
Sales Associate
08.2023 - 04.2024
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted in increasing spa revenue by effectively promoting and upselling various treatments and products.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
Ferguson Enterprises
Customer Sales Representative
11.2021 - 06.2023
- Educated customers on current lighting, plumbing and appliance products and trends.
- Generated cost estimates and partnered with inside sales department to ensure product arrival for customer deadlines.
- Increased customer satisfaction by addressing and resolving challenges in a timely manner.
- Established relationships with vendor representatives and attended brand trainings to maintain.
- Substituted as front desk coordinator and carried out administrative duties.
Kuper Sotheby's International Realty
Licensed Real Estate Assistant
10.2018 - 11.2021
- Carried out day-to-day activities for a Top Producing Realtor.
- Responsible for managing business and personal databases.
- Coordinated property showings, inspections, closings for clients.
- Communicated with various departments and vendors to ensure deadlines were met.
- Prepared listing presentations, buyer packets, development proposals, marketing plans.
- Assisted with the development and sales of West Harbour Marina, a premier marina on Lake Austin.
Education
Bachelor of Science - Global Arts, Planning, Design & Construction
Texas A&M University
College Station, TX12.2018
Real Estate Education -
Austin Community College
Austin, TX08.2017
Skills
- Communication
- Computer Operating Systems (Windows 11, Mac OS, Microsoft Office Applications)
- Construction Management
- Customer Service
- Digital Marketing
- Goal-Driven
- Product Sales
- Retail Store Operations
Timeline
Sweatland
Sales Associate
08.2023 - 04.2024
Ferguson Enterprises
Customer Sales Representative
11.2021 - 06.2023
Kuper Sotheby's International Realty
Licensed Real Estate Assistant
10.2018 - 11.2021
Bachelor of Science - Global Arts, Planning, Design & Construction
Texas A&M University
Real Estate Education -
Austin Community College