Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Madeline O'Brien

Madeline O'Brien

Portland

Summary

Dynamic and dedicated professional with experience in various businesses in the food service industry, excelling in order taking and front of house management. Proven ability to thrive in high-pressure environments while maintaining flexibility and a customer-focused approach. Recognized for enhancing team efficiency and creating inviting atmospheres that encourage repeat business.



Overview

1
1
year of professional experience

Work History

Front of House Server

Nom Nom Wings
04.2025 - 06.2025
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.

Barista

Hotel Zags
04.2024 - 06.2025
  • Maintained a clean and organized workspace and barista area.
  • Prepared and served coffee drinks to customers.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor .
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.

Sales Associate

Express Clothing
05.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier Team Lead

Voodoo Doughnuts
05.2024 - 09.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.

Education

Bachelor of Arts - International Business With Spanish

Queens University Belfast
Belfast, UK
05-2028

High School Diploma -

Catlin Gabel High School
Portland, OR
05-2023

Skills

  • Order taking
  • Food presentation
  • Memory retention
  • Flexibility

Languages

English
Native or Bilingual
Spanish
Professional Working
Indonesian
Limited Working

Timeline

Front of House Server

Nom Nom Wings
04.2025 - 06.2025

Sales Associate

Express Clothing
05.2024 - 09.2024

Cashier Team Lead

Voodoo Doughnuts
05.2024 - 09.2024

Barista

Hotel Zags
04.2024 - 06.2025

Bachelor of Arts - International Business With Spanish

Queens University Belfast

High School Diploma -

Catlin Gabel High School

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