Madeline O'Connor
Blooming Grove
Summary
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in any given role. I have successfully led various projects, ensuring seamless execution and improved operational efficiency in several different positions. Very professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
General Manager / Executive Assistant
Port Priority Corp
10.2017 - Current
- Collects and enters timecard exceptions.
- Maintaining a positive work environment and high employee satisfaction.
- Developed and implemented strategies to improve operations as well as team productivity.
- Cultivated strong relationships with customers to ensure long-term success and loyalty.
- Ensure that client emails are addressed accurately and timely.
- Address client or internal issues accurately and timely; escalate issues for resolution as needed.
- Enters and approves monthly invoices
- Recruiting, hiring and training new employees as well as training customers to use 3PL software.
Packaging Manager
Port Priority Corp
10.2017 - Current
- Follow all site Safety and Security Procedures.
- Unpack purchased material, verify product against packing slip and PO and enter receiving and inventory information into the
appropriate software system or systems, including any new part creation as needed - Perform all assignments and tasks in a safe manner and report any unsafe or potentially unsafe working conditions.
- Collaborated with cross-functional teams to develop new packaging designs that enhanced product appeal and functionality.
- Reduced packaging costs with strategic sourcing and negotiations for materials and supplies.
- Evaluated new technologies and equipment for potential integration into existing packaging processes, improving overall efficiencies when implemented effectively.
- Post jobs, screen applications, and contact qualified candidates.
- Perform cycle counts and report stock balance discrepancies.
- Verify on-hand inventory quantities to accurately identify reorder needs on every item.
- Post jobs, screen applications, and contact qualified candidates.
- Schedule and conduct interviews.
- Recruit and train new employees
Education
High School Diploma -
Washingtonville High School
Washingtonville, NY06.2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Time management
- Customer relations
- Training and development
- Staff training
- Inventory control
- Customer relationship management
- Administrative skills
- Verbal and written communication
- Dependable and responsible
- Attention to detail
- Organizational skills
- Computer skills
Timeline
General Manager / Executive Assistant
Port Priority Corp
10.2017 - Current
Packaging Manager
Port Priority Corp
10.2017 - Current
High School Diploma -
Washingtonville High School
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