Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Pena

Pasadena,Texas

Summary

Results-driven with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

6
6
years of professional experience

Work History

AP Operations

Walmart
Houston, Texas
10.2021 - Current
  • Received and inspected incoming merchandise for quality and accuracy.
  • Processed invoices and documentation for received shipments promptly.
  • Trained new staff on receiving procedures and safety protocols.
  • Communicated with suppliers to resolve discrepancies in shipments quickly.
  • Resolved problems related to incorrect or damaged shipments from vendors in a timely manner.
  • Recorded receiving data into company system accurately and promptly.
  • Inspected incoming merchandise for quality assurance, quantity accuracy, and adherence to customer specifications.

Shift Manager

McDonald's
Pasadena, Texas
06.2019 - 10.2021
  • Supervised daily operations ensuring efficient service and customer satisfaction.
  • Managed staff schedules to optimize coverage during peak hours.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Coached employees on interactions with customers to drive exceptional service.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
08-2020

Skills

  • Data entry
  • Operational efficiency
  • Team leadership
  • Organizational skills
  • Analytical
  • Flexible and adaptable
  • Quality assurance
  • Customer relations

Timeline

AP Operations

Walmart
10.2021 - Current

Shift Manager

McDonald's
06.2019 - 10.2021

High School Diploma -

Pasadena High School

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